Jannatta
Easy to set up
Easy to set up, deposit and log in.
Response from QuonticJul 27, 2021
Thank you for sharing your feedback and for choosing to bank with Quontic.

Quontic is the adaptive digital bank that empowers its customers financially while embracing their diverse circumstances. Quontic’s disruptive banking platform reimagines traditional banking with adaptive lending and innovative deposit products that transcend legacy banking inequities. The bank focuses on truly understanding and serving the underdogs, entrepreneurs, gig-economy workers, immigrants, and more with a curated banking experience as opposed to a one-size-fits-all banking approach.
Quontic (quontic.com) has 710 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Jannatta
Easy to set up, deposit and log in.
Response from QuonticJul 27, 2021
Thank you for sharing your feedback and for choosing to bank with Quontic.
Alan
Very happy with your prompt service!!
Response from QuonticJul 27, 2021
Thank you for your feedback and for choosing Quontic for your banking needs.
Rowland
Very happy with customer services but your website is kind of complex. For example Ally Bank, Synchrony and Marcus have a much easier way to log in and view accounts. With Quontic is much complex. Overall everything is well and comfortable to deal with your bank
Response from QuonticJul 27, 2021
Thank you for sharing your feedback and for choosing to bank with Quontic.
Jo
Awful customer service. No way to link another bank to my account when my CD comes do. Said they have to mail a check after they approve it. WHAT? It’s MY money. I will never again bank with this bank.
Response from QuonticJul 28, 2021
We apologize for the miscommunication. Upon maturity of your CD please email us at [email protected] and we will ACH your funds back to your originating funding institution.
gary
i give rehana five stars
Response from QuonticJul 27, 2021
Thank you for sharing your feedback and for choosing to bank with Quontic.
Jason
I was expecting my CD to earn a lot more interest, and I expected to receive statements each month to track my account and advise as to exactly what's happening with it on what days. Sorry but I'm a little disappointed.
Response from QuonticJul 28, 2021
We appreciate your comments! Currently monthly statements for CDs are not available however, you can view your CD balance anytime by logging into your online banking account.
Francis G.
The whole process of transferring money into the new CD was quick and easy. I didn't run into annoying glitches as has happened with other banks. And the rate was the best. Very satisfied.
Response from QuonticJul 15, 2021
Hi Francis, thanks for the great review! We're so glad to hear that your account opening process was quick and easy. Our goal is to have all of our valued customers have a seamless and simple experience with great rates to match. Thanks for being a Quontic customer.
Mo
-I struggled with getting my transfer accounts set up. there wasn't anywhere intuitive to find this information. Communication was good with your company but I have one of those pesky 9-5 jobs so since I couldn't communicate in real time with anyone and it took over three months to get the transfer account set up. The person with whom I was communicating told me some of the information was in my set up agreement. I guess I would request you put a job aid out there or something. I agree security is of upmost importance, but seriously, it got frustrating to try to deposit funds. I started to wonder how challenging it will be to withdraw. I guess I'll find out.
Response from QuonticJul 16, 2021
Hello Mo, we apologize for the time it took to resolve your inquiry, and we appreciate you as a customer. We thank you for providing feedback to help us improve our interactions with our customers.