QuonticQuontic is the adaptive digital bank that empowers its customers financially while embracing their diverse circumstances. Quontic’s disruptive banking platform reimagines traditional banking with adaptive lending and innovative deposit products that transcend legacy banking inequities. The bank focuses on truly understanding and serving the underdogs, entrepreneurs, gig-economy workers, immigrants, and more with a curated banking experience as opposed to a one-size-fits-all banking approach.
Quontic (quontic.com) has 710 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Jacqui
Deposits are made on a timely basis and questions are answered clearly when I calling during business hours. So far my experience has been a good one!
Response from QuonticJul 3, 2021
We're happy to hear you are enjoying your experience thus far. We appreciate your feedback!
Thelsea
This bank has been nothing but a hassle, they don’t even have an app so I have to have a computer to log on and call them to get so much as my account number. Insane.
Response from QuonticJul 3, 2021
We apologize for the miscommunication. The Quontic Bank mobile app can be downloaded from the App Store, Google Play Store on either an android or apple device. For Bitcoin Rewards Checking customers - our mobile app is coming soon! If you need assistance, please contact online banking and mobile support by visiting www.quontic.com/contact-us
Glenn
Excellent CD and savings interest rates. Simple to open accounts online. Seamless App operation and navigation. My only issue was unable to locate my current savings account interest rate within my app and will inquire where this is located.
Response from QuonticJul 3, 2021
Thank you for your feedback! We need to know what our customers want as we improve technology to provide a better customer experience. To see the current interest rate on your account, log into Online Banking and select the account name hyperlink. The interest rate is in the account summary box to the right of the transaction details. If you need assistance, please contact online banking and mobile support. There contact information can be found at https://www.quontic.com/contact-us/
Jennifer
While I didn’t talk with anyone. The online process was so easy it took me less than 5 minutes to open an account.
Response from QuonticJul 3, 2021
We're glad to hear you were able to open an account quickly and easily - thank you for your feedback!
terese H.
The gentleman on the phone was very rude and said I couldn't fund a CD from money from another bank and their bank. Does that even make sense?
Response from QuonticJul 3, 2021
We apologize for the unacceptable behavior of the customer service representative and the misinformation given to you. When you open an account online, you choose the bank account used to fund it. We offer some of the highest CD rates in the nation. If you would like to take advantage of this opportunity and open a CD, visit us at www.quontic.com/certificates-of-deposit
Unhappy
I been trying to reach a customer service rep for over 2months. I’ve sent requests but never received a reply.
Response from QuonticJul 3, 2021
We apologize for this inconvenience. We've pass on your information and one of our customer service representatives will reach out to you shortly.
