Md
Eassy and quick
Eassy and quick
Response from QuonticSep 27, 2021
Thank you so much for this 5-star review. We really appreciate you being our customer and helping to spread the word about your experience with Quontic Bank!

Quontic is the adaptive digital bank that empowers its customers financially while embracing their diverse circumstances. Quontic’s disruptive banking platform reimagines traditional banking with adaptive lending and innovative deposit products that transcend legacy banking inequities. The bank focuses on truly understanding and serving the underdogs, entrepreneurs, gig-economy workers, immigrants, and more with a curated banking experience as opposed to a one-size-fits-all banking approach.
Quontic (quontic.com) has 710 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Md
Eassy and quick
Response from QuonticSep 27, 2021
Thank you so much for this 5-star review. We really appreciate you being our customer and helping to spread the word about your experience with Quontic Bank!
Prianka
You guys doing good job with me like helping good for finesse..I like quntic bank also I can try to bring my some friends..thanks for help for my buy house..so helper also forster work..
Response from QuonticSep 3, 2021
Thank you for your kind feedback - we always love getting referrals from our customers!
Yawa
They provide good services. My loan officer Mr Darrin English is great. He worked with me patiently, he explained the process and what to provide. He responds to phone calls and call back on time. Having him as a loan officer facilitate the process for me and built my confidence in the bank. The only think I did not like is that I was not informed that another mortgage company will take over my mortgage payment after completing the buying process. I will use Quontic anytime I want to buy a new house, I recommend this bank for anyone who want to take a mortgage loan.
Response from QuonticSep 3, 2021
Hi, Yawa, we truly appreciate the feedback! It's so helpful to hear how we can continue to improve on our process for our customers. Thanks for being a Quontic customer!
Drory
Honesty up front counts immeasurably. So easy to deal with once you feel comfortable. Smooth sailing from beginning to end. Can not recommend enough. I was in good hands all along. Thank you all.
Response from QuonticSep 3, 2021
Thank you, Drory, so much for this 5-star review. We really appreciate you being a customer and helping to spread the word about your experience with Quontic Bank!
Rondell
It took over 4 months to close. The mortgage broker was often rude and abrasive. The underwriters were lousy
Response from QuonticSep 27, 2021
Hi Rondell, thank you for your feedback. We make every effort to live up to our customers’ expectations and we are sincerely sorry to hear that we did not do that for you. We will use your review to help us continue to improve our processes and our customers’ experience.
Michele
A bank that goes beyond the appearance and analyzes each individual case with outstanding expertise. There are never to borrowers that are the same. The success of this bank is due to the efforts they put in personalizing each transaction for the benefit of both the borrowers and the lender.
Response from QuonticSep 3, 2021
Hi, Michele, thank you for your kind words! We make every effort to ensure our customers have a great experience, and we're so glad to see that shown through for you. Thanks for being a Quontic customer!
Kimber
The fees and rates are very high, but I guess when you are getting a lite doc loan you have to be prepared to pony up. Also, it took quite a bit of effort to get my auto payments set up because they lost my paperwork more than once. Then after just one month of successful auto payments, they sold my loan. The new servicer is a nightmare, already sending me threatening letters about being uninsured. Their records show that someone at Quontic told them the house is vacant. It's not. Next letter said my coverage expired (it didn't) and that I had the wrong lienholder on the policy (not my problem to solve since I'm not the one who sold or bought the loan and I wouldn't have known that information to begin with), and they were going to buy insurance on my property and then charge me for it. Selene Finance is the company. What a mess. Every time I submit a question or request for help it's three weeks for an answer. Thanks a lot, Quontic. I would say all in all, the ONLY positive in this experience was that I was able to get the loan I needed. I would definitely not recommend Quontic in general, though.
Jorge
The loan officer was excellent Kristina Kovacs Our experience with Suncity title awesome Issues with the bank itself We sent out the 1st payment ahead of time dated for August 1st The payment was withdrawn 4 days early upon receipt of check Never received letter of Loan transferred to a new bank We have to call the bank to clarify to whom we have to send next payment Payment coupon from Quontic when they sold loan to Wellsfargo already Very confusing move I’m generous with rating of 4 stars Jorge
Response from QuonticSep 27, 2021
Hi Jorge, thanks for the feedback. We jump at the opportunity to make our customers’ experience the best it can be and your review helps us make that happen. Thanks again.