Quontic is the adaptive digital bank that empowers its customers financially while embracing their diverse circumstances. Quontic’s disruptive banking platform reimagines traditional banking with adaptive lending and innovative deposit products that transcend legacy banking inequities. The bank focuses on truly understanding and serving the underdogs, entrepreneurs, gig-economy workers, immigrants, and more with a curated banking experience as opposed to a one-size-fits-all banking approach.
Quontic (quontic.com) has 710 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
Also known as
quontic.com
Website
quontic.com
Category
Banking & Money
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 73% of reviews.
Latest
Most recent review: October 2026.
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I love Quontic bank it's simple and easy to open a account and get a cd and the rates are excellent too. They emailed me as soon as I got my cd to let me know it was done so I love the communication too. I highly recommend Quontic bank!
Response from QuonticJun 24, 2022
Hi Mark, thank you for your kind words! We make every effort to ensure our customers have a great experience, and we're so glad to see that shown through for you. Thanks for being a Quontic customer!
CL
Cindy L.
CD's that pay more than most
I was looking for a CD that would pay more than my bank and I found it. The rates offered were far above what I was getting. Thank you.
Response from QuonticJun 23, 2022
Cindy, thank you for this 5-star review and for choosing Quontic for your banking needs.
SC
Sanjib C.
Good but all good you doing good job…
Good but all good you doing good job specially my second time loan FHA loan closing as a first time home owner. First term loan term change you guys should be let us know before closing at list 7 days. But you guys tell at the end of the moment. But any way. Thanks for nice working whatever anything I forget it. Main think I close my house. Thank you very much Quontic Bank.
Response from QuonticJun 23, 2022
Hi Sanjib, you're welcome! We're happy we could be a part of your home buying journey. Thanks for being a Quontic customer!
DO
Doc
I am split down the middle on my…
I am split down the middle on my experiences with Quontic Bank (QB) after about 45 days.
VERY pleased:
1. I have a hi-yield (currently 1%) savings account whereby I can easily make weekly check deposits through the app.
2. I have an online version of that savings account whereby I can easily open account statements and monitor those check deposits while watching the interest grow in that account.
3. I have a debit card I can use at many nearby places should an unexpected financial need arise.
NOT pleased:
1. The activation phone number, (866) 633-5293, continues to reject my verification numbers (last four of Debit card, card exp date, and SS), even though I enter those numbers correctly every time, and even though I am calling (as is required by QB) from the only phone number I have, and which has been correctly verified by QB's customer service line, (800) 908-6600.
2. The aforementioned activation line doesn't allow me to go beyond activating my debit card (a debit card which has already been activated), when all I am wishing to do is change my pin number, which I have been told by customer service is the only number I can call to choose my pin number.
3. I have been calling customer service for over a month to get the above issues resolved (the last two very empathetic reps named Jackie and Judy), all of whom have assured me they are escalating the issues to a more advanced team, none of whom have reached out to me with solutions.
4. Many hyperlinks on QB's website don't open (i.e., Mail Plastic Card Pin) after clicking on them, no matter which browser I use.
5. Back button kicks me out of the website entirely, having to re-login and re-navigate my way back to where I was.
I look forward to better QB experiences soon. Thank you in advance for resolving the above challenges.
Response from QuonticJun 22, 2022
Doc, thank you for your feedback. We appreciate you being a Quontic customer. We are looking into this and will reach out to you with more information.
JE
Jennifer
Service
I had trouble with opening my account. Customer service was quick to fix it.
Response from QuonticJun 21, 2022
Hello Jennifer, we’re so happy to hear we could mitigate your issue and resolve your problem with ease! Thanks for choosing Quontic and as always, we’re here if you need anything else.
GK
Gerard K.
Jerry's new account
easy to set up account. Good rates. good customer service
Response from QuonticJun 21, 2022
Thank you, Gerard, so much for this 5-star review. We really appreciate you being a customer and helping to spread the word about your experience with Quontic Bank!
JO
Joseph
It was very easy to set up my account.
It was very easy to set up my account. There were steps in the process that gave me the sense that they were serious about security.
Response from QuonticJun 21, 2022
Hi Joseph, thank you for your kind words! We make every effort to ensure our customers have a great experience, and we're so glad to see that shown through for you. Thanks for being a Quontic customer!
ER
Eric
Starting an account was quick and easy
Starting an account was quick and easy. I set up automatic monthly deposits into my Quontic savings account and I'm excited to watch my savings grow.
Response from QuonticJun 21, 2022
Hi Eric, thank you for your kind words! We make every effort to ensure our customers have a great experience, and we're so glad to see that shown through for you. Thanks for being a Quontic customer!
