Quictent USReviews of quictents.com

I PURCHASED THE 10X20 CARPORT TENT WITH WINDOWS. ABOUT 2 WEEKS AFTER IT WAS CONSTRUCTED , A TERRIBLE STORM BLEW IN AND BLEW IT OVER IN MY NEIGHBORS YARD . BENT MOST OF THE POLES THAT CONSTRUCTED THE GAZEBO. I CONTACTED QUICTENT & THEY SAID THERE BE NO CHARGE EVEN THO IT WAS MOTHER NATURE THAT RUINED IT .THEY DIDN'T HAVE TO DO ANYTHING FOR ME BUT THE SAID THEY WOULD SENT OUT WHAT I NEEDED TO PUT IT BACK TOGETHER ! OUTSTANDING CUSTOMER SERVICE !! HANDS DOWN !

Quictent's customer service is the best I have ever had to work with. They are helpful and prompt. We bought the Quictent 10X20'ft Upgraded Heavy Duty Carport Car Canopy Party Tent with Reinforced Steel Cables. We have needed to replace the bungees and the company quickly sends replacements for free whenever requested. Also, my husband damaged one of the parts on our carport and they sent us a replacement for free even though it was our fault. I can't say enough great things about this company!

I purchased the "Quictent 10X20'ft Upgraded Heavy Duty Carport Car Canopy Party Tent with Reinforced Steel Cables." I installed the carport on our side yard to provide a low cost solution to our need for shade from the intense, Arizona sunshine. This product is well designed and constructed for its price. You will not find a better product for the money! However, after four months of the Arizona sun and very strong wind from thunderstorms, the tarp was ripped to shreds. I ordered (2) replacement tarps and bungee sets from the manufacturer. Quictent's customer service is outstanding! They sent the replacement parts right away and were overall very helpful. I am still very happy with my purchase. I do believe that the location on our side yard is a bit of a "wind tunnel" which accentuates the problem with the wind. I am considering having a canvas tarp custom made, out of heavy material, to replace the standard tarp.

We purchased the 10 x 20 Quictent Outdoor Canopy Gazebo tent for a party. Although it took a little longer than we anticipated to put together, once we got started assembling it and figured out how the poles went together, the tent went together pretty easily. We decided not to use the side curtains for this particular evening because it was warm and we were looking for just a little shade from the evening sun. I do want to mention that the customer service from this company is outstanding! We had a totally unexpected rain and wind storm blow in that evening - the information clearly states that the tent is not meant to hold up during a thunderstorm and although it would have probably kept us dry it did not stay up in the wind. (I do wonder if we had the sides on if that would have kept it from overturning) the tent blew over but only 2 poles were damaged. I contacted Quictent and asked them if I could purchase 2 poles to replace the damaged poles. The company responded in less than 24 hours, asked a few questions about the damaged parts, and in less than a week I had the replacement parts at no additional cost to me. Their response was above and beyond anything I had hoped would happen. I highly recommend the tent and the company.

One of the best 👌 tents I had a problem text them about they replied same day nd they were able to solve it right away 😘

We purchased a light duty screen house this summer and were able to enjoy the night’s mosquito free. It is not designed for rain or strong winds and this is stated in the directions We had a freak storm (New England) and the frame buckled, Quictent backs their products and sent me all the replacement parts immediately- Awesome!! Highly recommend their products and great customer service!

Needed replacement after a storm. Customer service responded quickly with solutions. Our new frame arrived within the week! Cecily was awesome.

Great product, great customer service. With this summer’s erratic weather our Quictent gets taken up and down often so when a support bar snapped I was very disappointed but not shocked. I reached out to customer service not expecting much but I was wrong! They sent me a replacement piece and I was able to fix it in just a few minutes. Thank you Quictent for standing by your product.