Quictent USReviews of quictents.com

Several years ago our pop up was damaged while being put away. After 4 sequences of trying to buy the replacement parts, we decided to fabricate from a metal shop. We had lost our model number and the representative kept asking for information we did not have.Measurements and comparable parts were deemed to risky to sell us. This time we explained this to Cicely and she was over the top in support and getting our order in. Could not be more pleased with her help and receiving this order

The 10' x 10' screen canopy arrived on schedule and in good shape.

I took my Quictent to Snow Mountain Ranch near Granby Colorado and its frame was severely damaged in a microburst that had 50-75 mph winds. I contacted Quictent about repair parts and they sent the parts I requested and I repaired the frame. They were a little slow about sending the parts due to their busy work load and it took about a week to received the parts by FedX. Overall, they were very nice to work with and showed a genuine interest is enabling me to repair the frame.

I received my package on Thursday, July 23, 2020. When I opened the package on Saturday July 25, 2020, and removed the case. It had mold all over it. There is a small mall tear on one end of the case. I pulled the tent out about 6" and discovered that it was dirty. This is a used product. I need to return it. I have called twice and left messages. I have not received a response.

The tent was junk. The wind picked it up and collapsed it and ripped it at the graduation

Very poor quality products, made in China. Instructions are no help at all. You must try to figure out what to do with poor drawings. Wrong part included and we still do not have the replacement after a week. The 10x20 greenhouse is just sitting outside partially assembled. Poor customer support. Don’t waste your money. The greenhouse is NOT returnable since you will never be able to repackage it.

Defect in material at sites where velcro attached tent to frame; had to reinforce with small patches of tape. Otherwise, love it!

Great customer service from Milka. Item arrived on Friday and hubby put it up in about 30 minutes. Appears very sturdy and perfect for our use. Will see what the winter does to it.