Quictent USReviews of quictents.com

Love my carport canopy and could not be more satisfied by the service provided. I live in a very windy area. After a year, around the gromets the canvas began to tear, I called the company to purchase a replacement canvas. They were prompt in their response to my issue and I now have a new canvas to replace the old one. I highy recommend the carport and the prompt responsiveness of the company.

I can't say enough about the service. I needed a pole for a wedding the 19th and Cicely quickly responded, checked out my order, and sent me the poles I needed within a few days. Very pleased with her assistance!!!

So I bought this in April 2020 here it is right at 5 months and we had an issue with a rip in the top. I contacted the company after hours on a Friday via email. They were quick to respond and by Sunday evening they said they would ship me a new top. Now they said be patient so here I'm thinking it will be a month before I see it, heck no 2 days and here it is. Fantastic service and warranty. The product itself is very good and sturdy. I use it all the time and it works very well for our needs. It is a little short as many have mentioned but not too bad. I would definitely recommend this product and company.

Cicley has great customer service!!!! Respond very quick with the problem I had. My frame broke on my Gazebo and Cicley email me back within a day. And I will be getting a new frame so I can enjoy my gazebo next year!!!😊 Thank you Cicley for the great service!!!!

Nice small green house. One slightly damaged part that was quickly replaced when I called. Went up very easily. I am happy with the quality of the product and the customer service is excellent! Overall I would say it is a good value and I will recommend to others.

Cicely is probably one of the best customer service reps I’ve had to work with in a long time. She is quick to respond and find a solution.

I bought a 10x20 ft carport which was damaged in a hurricane a few days after I put it up. I reached out to customer support, via email, for replacement parts; bent poles and torn cover. I received such gracious help from Cicely in customer support that it inspired me to consider Quictent carports for additional functions. First, I bought a 13x20 for my second car. Then I decided to use the carports to create a sheltered space on my outdoor deck. I bought one 10x20 and one 13x20 creating an L shaped configuration on my deck. I also added string lights running the whole perimeter of both carports. It has created something of a magical atmosphere. For now, in the good weather, I am not putting up the sides. I have bought 3 propane cafe heaters to warm up the space when it gets chilly. I will decide then whether to add the sides in a partly lowered position. The product is well made, especially the 13x20. It is relatively straighforward to assemble. But my decision to expand beyond my initial carport was completely due to the excellent customer support. The result is great. Thank you, Cicely.

I purchased a 12ftx12ft gazebo on Amazon from Quictent. The gazebo seems to be fairly sturdy and should hold up well. The package was damaged, along with one piece. I contacted Quictent via email, they responded quickly and I received the replacement parts within a couple of days. Overall I’m very satisfied with my purchase.