Nathan W.
What All Customer Service Should Aspire To.
Great customer service. One of the trusses broke and I contacted them and they were quick to respond, confirm the part I needed, and got it sent right away. Very happy with the experience.
For years, Quictent has walk into thousands of families along with happiness.
Quictent US (quictents.com) has 645 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingOutdoor & Winter Sports · Van Alstyne, Texas
Excellent

Outdoor & Winter Sports · Seguin, Texas
Excellent

Outdoor & Winter Sports · Aubrey, Texas
Great

Outdoor & Winter Sports · Allen, Texas
Excellent
645 approved reviews, newest moderated first
Nathan W.
Great customer service. One of the trusses broke and I contacted them and they were quick to respond, confirm the part I needed, and got it sent right away. Very happy with the experience.
Geof H.
Extraordinary service! After 2 summers of use in VT the cover to my Quictent mini-greenhouse developed holes. I had stored it over the winter; the little holes were probably the result of sunlight decay. I emailed Quictent to purchase a replacement. The reply came promptly: "Please send us a photograph of the damaged cover," which I did. A week later the mail brought a replacement. Thank you, Cicely!
Nathan
A few of my canopy truss bars sheared in the center, I was wondering if I could order some replacements, but customer service (Heather) helped me replace the parts for free quickly, the tent is working again, thanks a lot.
Joe
We bought a Quictent a while back and have used it quite a bit when we go camping. It works great! During a very strong wind one of the legs bent so we contacted them and they immediately sent us replacements! Green was very helpful, and we are happy to be able to continue to use our Quictent!
Andrew Allred R.
My product had missing and damaged parts. They responded a little delayed but I believe that might be due to the difference in time zones. They sent replacements for the damaged parts and sent the parts that were missing. Arrived timely.
Judy
We needed a replacement cover for our greenhouse .. we contacted Quictent and received excellent service .. easy to order and fast shipment .. thanks Quictent
Tom M.
Great customer service. I needed a replacement part for my greenhouse. They responded quickly and shipped out the product right away. It arrived faster than they expected and the price was reasonable. Very happy.
Ryan
I use their pop up canopy quite a bit, and in that process the carry all bag has gotten a little worn out. I contacted them for a replacement and they were very quick at making sure they knew exactly what I needed and sent one to me. Great service and support!