Punk Ride Reviews | Read Customer Reviews of punkride.com

Punk Ride Reviews | Read Customer Reviews of punkride.com

Punk Ride reviews

150 approved reviews, newest moderated first

Lauren
Dec 1, 2025
i have placed a order on the 5th of…
i have placed a order on the 5th of november. shipping has been smooth but on arrival and installation of the bike the throttle and padel assistance has not been working. we first thought it may be a faulty throttle and received a new one without a issue. sadly the bike still does not work and am in contact with them for almost a month on a daily basis trying to work this out. now i haven’t gotten a response in a few days after a vague email talking about a replacement item. i not sure if they mean a new bike or something else. the customer service was great in the beginning but i’m starting to get worried now if i’ll ever receive a good working bike. i’ll update if i have any news.
Response from Punk RideJan 29, 2026
Thank you for your message. If the issue is still not resolved, please email our customer service team, and we will ensure it is addressed as soon as possible. Best regards, The Punk Ride Team
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Mike P.
Nov 17, 2025
No delivery
I ordered a scooter on Nov 11th for my sons bday, I’ve had no order update and no delivery, even though it said max 2-4 days delivery. I’ve emailed with no response and need to know what’s going on….. not good enough
Response from Punk RideNov 18, 2025
Hi Mike, We’re very sorry for the delay and understand how disappointing this must be, especially for your son’s birthday. Your order was handed over to the carrier, and you should have received tracking details so you can follow its progress. Please provide your order number so we can investigate and ensure your scooter reaches you as soon as possible. We sincerely apologize for the inconvenience and appreciate your patience. Best regards, The Punk Ride Team
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Mrs E W.
Nov 12, 2025
Ordered a E bike advert saying easy to…
Ordered a E bike advert saying easy to carry and picture of one man which looked like he'd put it in the car boot himself, but when delivered I couldn't move it, asked to return cost was £120, reason was needed 2 men to lift it, so why say easy to carry, false advertising and having to wait over a month for money back,
Response from Punk RideNov 17, 2025
Hi Mrs E, We’re very sorry for the delay and any frustration caused. Your order was handed over to FedEx, and the tracking number (395239146215) was provided on November 17, 2025, so you could track your delivery directly. We’ve also been in contact with the carrier to follow up on your item. We sincerely apologize for the inconvenience and appreciate your patience. Best regards, The Punk Ride Team
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Sian J.
Nov 7, 2025
Absolutely terrible company!
Absolutely terrible company!! Purchased an electric scooter, and within 2 says of having it, it isn't working, seems like a faulty battery, emailed the company multiple times, sent over our warranty, and videos showing what is wrong with the scooter and have received no correspondence, and there's no other way of contacting anyone over the telephone, my son is devastated after getting this for his birthday and it only lasting 2 days!! Do not buy from these scammers!
Response from Punk RideNov 17, 2025
Hi Sian, We’re very sorry to hear about your experience and understand how disappointing this must be for your son. Please be assured that we are not scammers, and we take all issues seriously. To help us resolve this as quickly as possible, could you please provide your order number? Sometimes updates are delayed due to a high volume of orders, but once we have your details, we can investigate your concern and assist you properly. We truly want to get this sorted for you. Best regards, The Punk Ride Team
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J. W.
Nov 4, 2025
Scooter besteld maar is nooit bezorgd…
Scooter besteld maar is nooit bezorgd terwijl bij “track en trace” staat dat het pakket bezorgd is door DPD. En nu moet ik er zelf achteraan om mijn pakket op te sporen.
Response from Punk RideNov 17, 2025
Hi J, We’re very sorry for the inconvenience regarding your scooter delivery. According to the tracking information, your package was marked as delivered by DPD, but we understand that you haven’t received it. Please contact us with your order number so we can investigate with DPD and help you locate your package as quickly as possible. We’re here to assist you every step of the way. Best regards, The Punk Ride Team
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Christopher R.
Nov 3, 2025
So this is piss poor i ordered the…
So this is piss poor i ordered the ienyrid es1 on friday 31st October 25 told i would relieve it on 3rd November 25,after multiple emails still no closer to knowing where my order is
Response from Punk RideNov 18, 2025
Hi Christopher, We’re very sorry for the delay and understand your frustration. Your order was dispatched from our warehouse, but it seems there has been a delay with the carrier. Please provide your order number by emailing us at [email protected] , and we will investigate immediately to give you a clear update on your delivery. We sincerely apologize for the inconvenience and appreciate your patience while we resolve this. Best regards, The Punk Ride Team
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Ramin P.
Nov 3, 2025
Levering 2 til 4 dage
Har købt el scooter hus dem i deres hjemmeside stå levering 2 til 4 arbejdsdage i dag er 6 arbejdsdage og har ikke modtaget min endnu. Har kontaktet PR og de siger de ved ikke hvornår kommer min pakke 😡
Response from Punk RideNov 18, 2025
Hi Ramin, Thank you for reaching out. We’re very sorry for the delay in your delivery. Sometimes shipments take longer than the estimated 2–4 working days due to high order volumes or carrier delays. Please provide us with your order number, and we will check the status of your package and get back to you with an update as soon as possible. We sincerely apologize for the inconvenience and appreciate your patience. Best regards, The Punk Ride Team
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Sharks �.
Oct 29, 2025
Orderd an Iscooter IX7Pro..
Orderd an Iscooter IX7Pro... Very Happy Customer. Deliverd within 4 Days not inc Wkend. Only 1 Item Missing but is being sent an replacement (rear fender) The customer Service is Top... Had Quick replies... Happy Chap
Response from Punk RideNov 18, 2025
Hi, Thank you so much for your kind words! We’re thrilled to hear that your iScooter IX7Pro arrived quickly and that you’re happy with our service. We apologize again for the missing rear fender, but we’re glad it’s on its way and that you’re satisfied with how we handled it. Your feedback means a lot to us! Best regards, The Punk Ride Team
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