Punk RideReviews of punkride.com

Do not trust the delivery guarantees on this website. They use countdown timers and claim "guaranteed delivery by August 20th" if you buy within a specific timeframe, creating a false sense of urgency. ​In reality, after placing my order, I found out the item wasn't even in stock, and the order was canceled. Advertising guaranteed express delivery for items they don't actually possess is completely misleading and deceptive to customers. Shop elsewhere if you actually need your order delivered on time. To make matters worse, despite requesting official proof or transaction details for the refund, customer support has provided no proof or payment references. Update after 4 days back and forth final got the refund!!

Jeg bestilte et løbehjul hos Punk Ride den 6. august, hvor de lover 2–4 dages levering. Da der næste dag ikke var besked om levering bad jeg dem om at afsende varen hurtigst muligt da jeg skulle bruge varen fredag d. 14 til en gave, og jeg fik besked om, at den ville blive sendt, så snart den var klargjort. Mandag den 10. august var der stadig intet sket. Jeg rykkede dem igen, og de svarede, at ordren ville blive “eskaleret”. Kort efter fik jeg besked om, at der var oprettet en forsendelseslabel, men varen var stadig ikke afsendt. DPD‑tracking viser kun “Instruction data transmitted”, hvilket betyder, at pakken ikke er overgivet til fragtfirmaet. Da jeg bad om en konkret status, fik jeg kun gentagne standardsvar, som ikke adresserede problemet. Flere af svarene var næsten identiske i formulering og virkede automatiserede. Jeg fik aldrig en reel forklaring på, hvorfor varen ikke blev sendt, og de nægtede annullering, selvom pakken ikke var afsendt. Det lykkedes så alligevel for Punkride at levere varen den 14. august - men jeg måtte afvise leveringen da jeg allerede havde købt en lignende vare hos en anden leverandør for at være sikker på at have en gave til mit barnebarn. Dette sker desværre fordi Punkride support ikke kan give mig klar besked om at varen er afsendt - det eneste jeg kunne se på deres app: Shop var at der var udskrevet en label på varen og da der i flere dage ikke skete nogen ændring i status måtte jeg købe hos en anden leverandør for at være sikker på at have en gave. Overholdelse af tidsfristen 2-4 dage blev brudt og det er selvfølgelig uacceptabelt, men bedre kommunikation via support og forsendelsestatus på appen ville kunne have løst problemet...

Habe mir einen Mangosteen M8S über die deutsche Webseite bestellt mit einer Aussage von 2-4 Tagen als Lieferung. Das mit dem Lagerbestand innerhalb Deutschland scheint nicht so ganz der Richtige zusein. So wurde dann nach hin und her per Email der erste Liefertransport Auftrag storniert und dann doch nochmal ein Liefertransport beauftragt, der die Ware aus der Niederlande abgeholt hat und Sie mir dann such geliefert hat. Von Bestellung bis Lieferung waren es dann 20 Tage, mal eben die fünf fache Zeit, gegen über der Aussage bei Bestellung. Ansonsten kann man zum Preis und auch wie die Ware verpackt ist nichts sagen. Da ist alles ok.

Neutral review based on experience purchasing a Zeegr F1 [Bluvall] E-bike. The sale and pre-sale information were good, a keen price and good web site info - best price around for a generic Chinese made eBike [they're all variants on a common rail design]. Shipping and delivery were timely and the product arrived in good condition. User and assembly instructions were woeful and based on a different eBike model - YouTube is your friend. A short test ride revealed an issue with the front fork assembly, it has stopped compressing and had seized. Then the pantomime as I started pursuing a warranty claim. Punkride played post-box between the Chinese OEM and myself as customer. The OEM seemed disbelieving that the item could be faulty, and kept asking for all manner of videos and photos showing a fault with a non-user serviceable item. The forks either work or they don't. Mine didn't. The preload button on the left fork is a placebo - I knew that, but the right fork with the compression adjustment had seized. Nearly 6 weeks of procrastinating followed with anonymous unsigned AI generated or AI enhanced Emails in reply to mine. All very polite, but tedious. Finally, and somewhat out of the blue, replacement forks arrived by courier. eBike is now fixed, but I had almost given up hope of that happening. The bike itself? Common rail mass produced cheap far Eastern stuff. I'm not that naïve to think £869 is going to get me a high quality well-engineered product. But it works, and it's fun. But it's rough and ready quality, and weighs a ton! The throttle assembly was loose on the handlebar and came off, snapping the control wire with it - soldering iron out and some sleeving on the handlebar to secure the assembly. The brake pads on the 180mm hydraulic disks were useless and juddery. Replaced with £8 Shimano pads for double the braking effort than the OEM ones and judder free braking. The front light is useless - but good USB C rechargeable bike lights are cheap enough. The rear shock absorber was useless - replaced with something that works and is pre-load and rebound adjustable - £25 Ali Express special. The 7 speed Shimano derailleur gear assembly seemed counterfeit - the jockey wheel plain bearings failed after less than 300 miles - even the very cheap Shimano stuff lasts far longer. Hey, all of £13 to replace with the real deal. All screws and threads now have copperslip grease added as the rust-proofing of the bike is woeful and the ferrous materials are very low quality. They'll rust up solid after one winter without protection. The headset top bearing failed developing excessive play after 300 miles, but is easily replaced - a new one came with the replacement forks so is now fitted. The front Bafang motor has great torque for starting you off quickly on the roads, but just spins on any loose surface. There's no torque split front to rear or anything fancy, not for £869. After 8-10mph the front motor drops out anyway. The rear motor chugs along happily thereafter at higher speeds. Tyres wear very quickly on the road, but aftermarket road tyres are available if that's your thing. Range: with pedal assist around 40miles, with no assistance around 25miles. The Li-Ion battery capacity probably isn't what is stated in the literature, but it's a reasonable range for a very heavy bike with a lot of rolling resistance. If you want good range you don't by fat tyre dual motor eBikes weighing 40kg! Would I buy one again? Absolutely, it's a cheap fun bike for mucking around on and great for trails and offroad. Be prepared to get your hands dirty and to fix small stuff as and when. At the price it is, consider buying a spare bike for parts if you want to get several years use out of it, as no reputable cycle shop will touch it or be able to source parts, and after a year or two it will be obsolete technology.

har betalt 2400kr for et el løbehjul og det skulle have været der for 3 dage siden men kundeservice svarer mig men det er det samme hver gang hvornår får jeg min vare jeg har betalt for håber de fikser det ellers bliver jeg nød til at returnere den men håber snart den kommer🙏🙃

i have placed a order on the 5th of november. shipping has been smooth but on arrival and installation of the bike the throttle and padel assistance has not been working. we first thought it may be a faulty throttle and received a new one without a issue. sadly the bike still does not work and am in contact with them for almost a month on a daily basis trying to work this out. now i haven’t gotten a response in a few days after a vague email talking about a replacement item. i not sure if they mean a new bike or something else. the customer service was great in the beginning but i’m starting to get worried now if i’ll ever receive a good working bike. i’ll update if i have any news.

Scooter besteld maar is nooit bezorgd terwijl bij “track en trace” staat dat het pakket bezorgd is door DPD. En nu moet ik er zelf achteraan om mijn pakket op te sporen.

Hi, I have ordered for Aovo Pro Max 500W as you can see my order placed record in your system. But unfortunately you delivered me another one which name is Ladped. However, the customer support team is very supportive and they investigate the matter with the manufacturer and confirmd me that this is the same product only the labeling has changed. Even they confirmed me during 1 year of warranty period if anything issue they will serve quick support. If it is so then I think I have no issue with this. Bike is working fine but I have doubt about battery Wh. Because I am not getting the closure milage what has described in Spec. I am getting 25Km/h but Spec has 35 to 40Km/h. Overall it is OK for the time being. I hope punkride should work with manufacturer regarding battery capacity and quality which is very important. Thanks.