ProseProse is a direct-to-consumer beauty-tech brand known for creating custom, made-to-order hair and skin care products tailored to each customer’s unique beauty needs. Marrying a technology-driven approach with an apothecary-style concept allows Prose products to be fresh, feature high-quality natural ingredients, and reduce waste while ensuring quality. As a Public Benefit Corporation and Certified B Corporation, Prose is committed to sustainability and transparency, delivering products you can trust.
Prose (prose.com) has 411 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.
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Hair Care & Styling · Istanbul, Turkey, Florida
Excellent
Hair Care & Styling · Worcester, Massachusetts
Excellent
Hair Care & Styling
Excellent
Hair Care & Styling
Excellent
411 approved reviews, newest moderated first
Julie J.
My hair is more shiny and softer.
Response from ProseOct 22, 2026
Thank you so much for sharing your experience! We're so happy to hear you're enjoying Prose. Your feedback means so much to us, and we're grateful to be part of your routine! The Prose Team
d.s.
Products: 5/5 Dealing with the sclerotic subscription system that doesn't give you any reminders: 2/5
Response from ProseOct 22, 2026
Thank you so much for sharing your experience! We're so happy to hear you're enjoying Prose. Your feedback means so much to us, and we'll use it to continue improving. The Prose Team
Mason L.
Products work great for my hair, just what I needed.
Response from ProseOct 22, 2026
Thank you so much for sharing your experience! We're so happy to hear you're enjoying Prose. Your feedback means so much to us, and we're grateful to be part of your routine! The Prose Team
Coco S.
Quality Experience Everything arrives on time, never damaged, and super easy to switch out if you are unsatisfied.
Response from ProseOct 22, 2026
Thank you so much for sharing your experience! We're so happy to hear you're enjoying Prose. Your feedback means so much to us, and we're grateful to be part of your routine! The Prose Team
customer
My subscription is awesome. Getting the same (or you can change it) product that's for you is great. I love Prose. Plus, they are very flexible.
Response from ProseOct 22, 2026
Thank you so much for sharing your experience! We're so happy to hear you're enjoying Prose. Your feedback means so much to us, and we're grateful to be part of your routine! The Prose Team
Kelly T.
I didn't know it was time, and I don't need the product right now. I would appreciate if you would send an email before the product is due to be sent. I am about to cancel because you make it so difficult to only get the products you want. In the future, I would appreciate only receiving the shampoo and conditioner
Response from ProseOct 22, 2026
Thank you for taking the time to share your experience. We really value your feedback and would love the opportunity to learn more. A member of our Prose Customer Experience team will be reaching out directly to better understand your experience and see how we can help. The Prose Team
Marlene R.
It’s lightweight and easy to make a part of my skincare routine
Response from ProseOct 22, 2026
Thank you so much for sharing your experience! We're so happy to hear you're enjoying Prose. Your feedback means so much to us, and we're grateful to be part of your routine! The Prose Team
Faith H.
I LOVE PROSE! I've been using other shampoos, trying multiple different ones while I couldn't afford Prose for a bit, but every single one made my hair not feel good: flaky scalp, hair getting knotted easily, getting oily too fast, etc. As soon as I used Prose again for the first time in over a year, my hair started feeling like itself again: shinier, bouncier, prettier, laying right instead of sticking to itself while clean, easier to run my fingers through it, healthier. I hope I can always afford Prose from here on out because it's not at all worth it to go back to any other brand of shampoo.
Response from ProseOct 22, 2026
Thank you so much for sharing your experience! We're so happy to hear you're enjoying Prose. Your feedback means so much to us, and we're grateful to be part of your routine! The Prose Team