Kate
Product arrived on-time and seems to be…
Product arrived on-time and seems to be working well.

At Project E Beauty, we believe radiant skin is a goal everyone can realize.Since 2012 we have been committed to bringing salon-grade skincare to a wider market. Over 12 years on, we've built an international team of skin experts, delivering safe, effective skincare solutions through advanced skincare technology. We've transformed over 500,000 routines and set a global standard in beauty tech, reaching over 68 countries. As pioneers in LED home therapies, we are committed to our customers, using your feedback to guide our every move.Empowering Your Skin Journey
Project E Beauty (projectebeauty.com) has 720 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Kate
Product arrived on-time and seems to be working well.
DAWID B.
I bough a red light mask, it was from sale and once I made the payment I got an email asking me if I accept the terms that I won't have the 1 year guarantee and no option to return or exchange the item as its the last sale item and they dont offer that with it... which i found very odd as a customer we have right to withdraw or get money back incase item isn't working or breaks soon after also why would I not have the guarantee?? So I refused that and money was returned to my account but I was very unhappy with that and never have I heard of such thing?? Im just putting it out there as I dont know if that actual and true and can happen but never did to me previously so...
Response from Project E BeautyAug 25, 2026
Hi, thank you for sharing your feedback. Due to the exceptional price and quality of clearance items, they're not eligible for return or exchange. Thank you! Best, Project E Beauty
SG
I have not receive my product yet. How can you ask me to give review?? It took a long time to get it.
Response from Project E BeautyAug 21, 2026
Hi, We're sorry to hear you haven't received your product yet. We'll reach out via email to resolve this for you as quickly as possible. Thank you for your patience. Best, Project E Beauty
Brenda
Top quality product They really work Fast delivery
Valiantsina P.
Despite the delay, I’m happy with the product.
Yves M.
The fact that you are asking for how we recharge the controller is illogical. You are selling this mark at a very very very high price. It should come with a charger since this seems to be soooooooo important. Update… e-beauty décides to send me a battery charger. I received it an noticed it is a 20w charger… the same they told me never to use because it was going to damage the battery. Seems fishy.
Response from Project E BeautyAug 19, 2026
Hi, Thank you for your feedback — we'll reach out to you via email to get this resolved for you. Best, Project E Beauty
Esme
El paquete llegó vacío, no recibí el producto
Response from Project E BeautyAug 19, 2026
Hola Esme, Lamentamos mucho escuchar esto. Nos pondremos en contacto contigo por correo electrónico para resolver esta situación lo antes posible. Gracias por tu paciencia. Saludos, Project E Beauty
Dana P.
It’s cheaply made and doesn’t seem to work as advertised
Response from Project E BeautyAug 14, 2026
Hi, we're sorry to hear you're not happy with the product. We'd like to make this right — we'll be reaching out to you via email shortly to help resolve this. Best, Project E Beauty