Valentin K.
After two weeks of use
After two weeks of use, my daughter's acne stopped and the scars started to fade.

At Project E Beauty, we believe radiant skin is a goal everyone can realize.Since 2012 we have been committed to bringing salon-grade skincare to a wider market. Over 12 years on, we've built an international team of skin experts, delivering safe, effective skincare solutions through advanced skincare technology. We've transformed over 500,000 routines and set a global standard in beauty tech, reaching over 68 countries. As pioneers in LED home therapies, we are committed to our customers, using your feedback to guide our every move.Empowering Your Skin Journey
Project E Beauty (projectebeauty.com) has 720 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Valentin K.
After two weeks of use, my daughter's acne stopped and the scars started to fade.
Jennifer R.
The product was delivered promptly and in good condition to Rotorua New Zealand. Very happy with it and with the company. Excellent price and great quality. Purchasing was straightforward and transparent.
Lana
First of all- customer service. It is excellent, instant and very supportive. I bought set- mask for face and decolletage. Definitely working products. Different modes, convenient - it is doing the job and you are hand free! Powerful, only 3 minutes every mode.
Paola L.
I received care and attention. The mask is still new and I am using it every day. Friends have noticed that my face skin looks radiant.. I am happy and later I will buy the neck too. Thank you
Isabelle
When there was a problem with my red light therapy mask, they responded quickly.
Le N.
Excellent customer service and great company I purchased a red light therapy device from Project E Beauty, and after a few months, some of the lights started malfunctioning. I contacted their customer service team, and I was very impressed with how friendly, helpful and professional they were They asked me few questions, explained what I needed to do, and arranged for me to send the product back. I received a brand new replacement at my home about two weeks later I am very happy with how quickly and smoothly everything was handled. It’s reassuring that the company truly stands behind its product and takes of its customers Thank you, Project E Beauty for the excellent customer service and for making this experience so easy. I would definitely recommend this company!❤️
Nicole
I purchased the LumaLux Face+ | Pro LED Red Light Therapy Face & Neck Mask 10 months ago, and was very happy. Recently the battery pack stopped holding charge so I reached out to Project E to resolve the issue. They have been evasive in trying to resolve the issue. I'm really disappointed. I had read reviews prior to purchase about the battery pack but wrongly believed Project E had resolved the issue. The mask had a separate issue one month in, which they did resolve well. I expect a longer lifespan from an expensive item like this. I would advise purchasing a different LED ask from a reputable company.
Response from Project E BeautyAug 31, 2026
Hi Nicole, We're sorry for the experience you had and any confusion it caused. We’ve just sent an email to help get this resolved for you right away. Please reply directly to our message with how you'd like to proceed, and our team will handle it immediately. Kind regards, Project E Beauty
MENNA H.
Hi. I got the product but after use it refuses to charge. I was able to charge it only once with second time it empty it refuses to charge and now it is useless. I don’t k so what to do I need a replaced product or to fix this one. It’s brand new and it’s expensive such fail is a surprise and very inconvenient. Now I need help to fix this situation
Response from Project E BeautyAug 31, 2026
Hi Menna, we're sorry to hear about the charging issue with your device — that's not the experience we want for you. We'll reach out via email to get this resolved for you. Best, Project E Beauty