Pride Mobility ProductsReviews of pridemobility.com

An sich ist der Baja Wrangler 2 ein super Scooter. Die Akkuanzeige ist aber weiterhin unterirdisch. Musste heute beim Losfahren ca. 50 m durch ca. 5 cm hohen Schnee fahren. Dabei drehten die Räder durch und ich stieg ab und schob mit an. Durch dieses Durchdrehen der Räder verlor der Akku soviel Kapazität, dass dieser schon nach 7 km statt nach 27 leer war. Und das Schlimme dran ist, dass die Anzeige erst nach 5 km den Verlust mit 5 Strichen anzeigte und nach den letzten 2 km Schluss mit Energie war. Weiterfahrt nach 2,5 h auf dem LKW des Abschleppers. Auf meine Anfrage nach dem Anbringen eines Batteriemonitors, der ja viel exakter den Akkustand anzeigen würde, wurde nur gesagt, dass dadurch die Betriebserlaubnis erlischt. Schade, denn es wäre so einfach zu ändern und ich wäre nicht schon zum zweitenmal liegengeblieben, bei 2 Grad. 🍀 Naja, war aber ne lustige Angelegenheit. 😄 Denn wie sagt Karl Valentin: Ich freue mich wenn es regnet. Denn wenn ich mich nicht freue, regnet's ja auch. 😉🤗

Pride a great manufacturer from a retailer’s perspective. They honor their warranties and return phone calls and that’s all a store owner can ask for. Great company.

We purchased the Stretto wheelchair in the spring of 2024. The problems began shortly afterward. The front wheelskept breaking one after another. We had to replace three of them in just a few weeks. Pride Mobility Spain refused toacknowledge that the wheels were defective and made us pay for the replacements (except for the third one, whenthey finally realized that an entire batch of wheels had manufacturing issues). Instead of admitting the extremely poorquality of these wheels, they blamed the problems on “improper driving” of the chair (which is absolutely false). Theproof is that since the last wheel replacement, the front wheels have had no further issues. As if that were not enough, the anti-tip sensor cable—which, incomprehensibly, had been glued with some kind ofadhesive to the underside of the footrest bracket—came unstuck. The cable detached and began catching on anysmall obstacle on the ground until it eventually snapped… leaving my son without mobility until I was able to repair itmyself. To top it off, one of the shock absorbers broke, and I requested a replacement (within the two-year warranty period).Pride Mobility Spain refused to supply the spring free of charge, claiming it had been damaged “due to use” andtherefore was not covered under the warranty. In summary, this is an extremely expensive wheelchair (over €13,348—more than USD 15,000, the price of a car)that has constantly presented problems due to poor-quality materials or blatant design flaws (a cable glued to thebottom of the chair, exposed to coming loose and breaking at any moment). The Spanish representative of PrideMobility’s attitude is deplorable in refusing to replace defective parts free of charge. The shop which sold us the wheelchair (Ortopedia Nervion) has contacted several times the person in charge oftechnical support at Pride Mobility España - Mr Fernando Pérez- to impress upon him that these issues should becovered by the two years guarantee, but this has been to no avail. Before submitting the issue to the spanish customer authorities I want to inform you of the very poor service ofyour spanish representative. You can check the very negative reviews of Pride Mobility Spain in Google.

Absolutely useless company lied about being checked and tested which it has not no help or assistance just dump a sub quality product and leave you stranded have supplied my phone number and they cant be bothered to even call and discuss the issue. Rated specified speed is supposed to be 10km hr only does 8km would be more hopeless in hills. They just won't help to fix it $7700.00 mistake be warned buy another brand that actually has genuine help and assistance i can't even buy Icecream or frozen goods as they melt before I get home total waste money 3 weeks old won't even refund & return so very disappointed in this product pride pathrider140xle please every one don't buy and end up like me with a totally useless mobility scooter

I have a pride wheelchair now for three years. It broke down within 12 months. With a lot of discussion (and weeks of waiting while I’m fully depending on an electric chair) it got replaced. The replacement started to have malfunctions within weeks. However, pride has no spareparts on stock, so you have to wait and wait. Now one engine has broken down (21 months old…). I now have to pay for 2 engines since they don’t replace only one… And again…weeks of waiting and no solution in sight. I strongly advise not to buy any pride Products.

I recently purchased a Pride Mobility "Lift Recliner". I purchase it because it was rated at 400 lbs and I thought it was made in the USA. I really wanted a Golden Technologies lift recliner because I suspected they were more comfortable but they are only rated at 350 lbs. They had one rated at 600 lbs but I do not trust it would be as comfortable as the 350 lb chairs. I ordered my Pride Lift Recliner from Amazon. When it arrived I needed to register it and needed the serial number. When I found the serial number I also found a sticker stating this product "Made in China". I was angry. Further research found a small note on Pride's web site that stated some of their product was made in China. Pride has notes all over the Internet that says they are an American Company and their products are made in the USA. True - some are made in the USA and other are made in some other country .

I got the pride colt 2.0 delux mobility scooter on the motibility scheme … the scooter doesn’t work in the rain half the time and it’s broken down twice in the first 6 months and I’m on my second set of batteries after 4 months … it’s a nightmare product

Great quality product and excellent service