Sharon H.
knowledgeable and kind
Jen was knowledgeable and kind. She fixed my problem.

PrettyLitter: The Smartest Choice for Cat Health & Odor ControlPrettyLitter is the revolutionary, health-monitoring cat litter that helps pet parents keep their feline friends happy and healthy. Unlike traditional cat litter, PrettyLitter changes color to alert you to potential health issues such as urinary tract infections, kidney problems, and metabolic disorders—giving you peace of mind with every scoop.Made with ultra-lightweight silica gel crystals, PrettyLitter is 99% dust-free, low-maintenance, and offers superior odor control, making it a purr-fect choice for cat owners looking for a cleaner home and a healthier pet. Our advanced formula absorbs moisture and eliminates odors without the use of artificial fragrances, so both you and your cat can breathe easy. Plus, one bag lasts an entire month, reducing waste and simplifying litter box upkeep.PrettyLitter is delivered straight to your door, ensuring you never run out of fresh litter. With thousands of five-star reviews from happy pet parents, we’re proud to be a trusted name in cat care.Join the PrettyLitter family today and experience the benefits of a smarter, healthier litter solution. Because when it comes to your cat’s health, seeing really is believing!
PrettyLitter (prettylitter.com) has 2,395 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Sharon H.
Jen was knowledgeable and kind. She fixed my problem.
Marie-Hélène L.
I had i problem with my delivery, they fixed it in a minute and my cats are happy
Lori B.
Wonderful communication, very knowledgeable and fast resolution. The product, though expensive, is well worth it.
Bernadette S.
The representative knew exactly what I was talking about and took care of the problem immediately. She said Pretty Litter would do whatever was necessary to make my experience with the company a positive one.
TED
Pretty Litter ended up charging me an tried to ship product that I did not approve purchase. Making the website difficult to maneuver correctly and purposful.
Response from PrettyLitterDec 19, 2023
We're so sorry if our recurring delivery program was not the right fit for you, Ted. PrettyLitter is a subscription service, so by completing your first online purchase with us you elected to enroll into recurring deliveries of our health-monitoring litter which will renew and ship automatically. Transparency is super important to us, which is why we include a reminder at checkout ahead of completing your first purchase. Cancelling at anytime is available from your customer dashboard, or by contacting our support team before your next order is scheduled to process. Shoot us an email at [email protected] and we'll be happy to skip, pause, or cancel any future deliveries that may be scheduled. Speak soon!
Ann B.
I was originally skeptical about there not being a smell, but it’s TRUE. My husband used to ask me to change the litter every few days, but with pretty litter he never asks me! Also, I love that it’s soooo light! Make’s changing the litter so much easier! Buy it! You’ll be happy you did!
tami E.
I do not care for subscription purchases. I bought "the world's best litter" in the green bag and my 4 month old kitty, who never potties on the floor before, did..... we were so sad 😞 in back on the subscription so hopefully she will be ok.
Ali M.
The best of the best from from product to customer service, my cat is lucky using this product, and my house always smell fresh !