Prescription Lifeline Reviews | Read Customer Reviews of prescriptionlifeline.org

Prescription Lifeline Reviews | Read Customer Reviews of prescriptionlifeline.org

Prescription Lifeline reviews

3,483 approved reviews, newest moderated first

Raylene P.
Jul 18, 2019
Always try to help us in keeping us up…
Always try to help us in keeping us up to date
Response from Prescription LifelineJul 31, 2019
Hi Raylene! We appreciate you being a member with us and hope y'all have a great day!!
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Victoria T.
Jul 18, 2019
Very Polite ~ Professional ~ and…
Very Polite ~ Professional ~ and Knowledgeable
Response from Prescription LifelineJul 31, 2019
Hi Victoria! We appreciate you being a member with us! If you have any questions or concerns regarding your enrollment, please feel free to call us. Hope you have a great day!
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Grace B.
Jul 18, 2019
07/18/19
Great service. Prompt response to phone inquiries
Response from Prescription LifelineJul 31, 2019
Hi Grace! Thank you for being a member with us! Glad we are able to assist with Arthur's needed medication. Hope y'all enjoy the rest of your week!
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Anita N.
Jul 18, 2019
Too many different stories as to why it…
Too many different stories as to why it took from February to July to get me approved while I kept paying a monthly fee for nothing
Response from Prescription LifelineJul 31, 2019
Hi Anita, I do apologize it took longer than normal for you to receive your medication. The Pharmaceutical Company was going through a system change which delayed all applications. It looks like everything is now in order for your account and the next refill will be in October. Again, I apologize about the delay and if you ever have any other questions or concerns, please feel free to call us. We appreciate you being a member with us and hope you have a great day.
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julius H.
Jul 18, 2019
I contacted pres lifeline and was…
I contacted pres lifeline and was connected to Dominique Garza who guided me through the enrollment process.She turned what could have been a tedious exercise into a very positive experience.Everything was explained in terms i could identify with and in a short time completing the online section was finished. In that short time she came across as a professional and caring person who knew and cared about her job.An asset for any company.Thank you J. Kelly High
Response from Prescription LifelineJul 22, 2019
Hi Julius! Thank you for the kind words! Dominique is an amazing advocate and always takes care of her members. I will make sure she sees this. We appreciate you being a member with us and hope you have a great week!
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Jason L.
Jul 17, 2019
I haven’t spoken with you in weeks
I haven’t spoken with you in weeks. I did receive this email but it was in response to an email I sent.
Response from Prescription LifelineJul 18, 2019
Hi Jason, I apologize that we have not been able to get in contact with you. Our system shows we have been calling you , did you recently get a new number? We are calling from 866-722-6479. You may also email us back as well. We appreciate you being a member with us and hope you enjoy the rest of your week!
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Anthony H.
Jul 17, 2019
information
information
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Earlene T.
Jul 16, 2019
Better Ways To Communicate
It's a wonderful program but there is way to much paper work to be done by both the patient and the Doctor. All the paper work has to be originals and no Fax is allowed to return papers. The time period is way to long to wait for medication approval. Need to shorten time period to 30 days instead of 6 to 8 weeks. It would be so much better if the Doctor could Fax all the papers he has to sign directly to the program to save time in completing the over all process which also would benefit the patient
Response from Prescription LifelineJul 17, 2019
Hi Earlene! I agree there can be a lot of paper work to fill out by you and your doctor but this is a requirement from the programs that send out the medication and not necessarily us. If we could eliminate some of the paperwork we definitely would to make it easier for everyone. Each program requires a separate application, so if you are taking more than one medication, sometimes you have to fill out more than one application. We have processed and faxed one of the applications to the program for approval and currently working on 2 more. If you have any other questions or concerns, please feel free to give us a call. Hope you enjoy your week!
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