Prescription LifelineReviews of prescriptionlifeline.org

Response from Prescription LifelineFeb 22, 2023

Thank you for your feedback. I understand that the process of applying for patient assistance programs can be complicated and time-consuming. Prescription Lifeline purpose is to advocate for our members and assist them in the application process. We apologize that you had trouble confirming your acceptance to the patient assistance program. Unfortunately, most patient assistance programs require members be re-enrolled at the beginning of every year which causes massive delays in getting applications approved. I have added a 1-month credit to your account due to this delay. We strive to provide the best service possible and are sorry that we were not able to meet your expectations in this case. We encourage you to reach out to our customer service team if you need further assistance with the process or if there is anything we can do to improve your experience.