Prescription LifelineReviews of prescriptionlifeline.org

Response from Prescription LifelineApr 18, 2023

Thank you for your feedback. I understand that the process of applying for patient assistance programs can be complicated and time-consuming. Prescription Lifeline is a membership-based advocacy company that helps our members navigate and apply for these programs, which are sponsored by pharmaceutical companies. Our purpose is to advocate for our members and assist them in the application process. We apologize that you are having to submit additional paperwork to the PAP and that you are having to communicate with them directly instead of them allowing us to truly advocate for you. We strive to provide the best service possible and are sorry that we are not meeting your expectations in this case. A credit has been issued to your account for the inconvenience. We encourage you to reach out to our customer service team for the details of the credit or if you need further assistance with the process or if there is anything we can do to improve your experience. Thank you Prescription Lifeline