Nancy
Excellent customer service!
The team members were extremely helpful with answering all our questions & concerns.

We believe everyone deserves access to their prescription medication. At Prescription Lifeline, we help you get the medication you need.We do this through Patient Advocacy, helping regular folks apply for Patient Assistance and finding low cost pharmacies. In 15 years we've helped 100,000 members save $500,000,000 in medication costs.
Prescription Lifeline (prescriptionlifeline.org) has 3,483 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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3,483 approved reviews, newest moderated first
Nancy
The team members were extremely helpful with answering all our questions & concerns.
Rheta T.
Very courteous, knowledgeable, and thorough.
Myron
The staff at prescrition Life Line really try to help you get the Medication you need. Medication today is very expensive and most of the RX insurance people have,doesn't cover people today for specialty top teirdrugs.
Lori B.
They are helpful. They have knowledge of the company and how to help. Friendly and considerate.
Rose T.
The customer reps were very knowledgeable and were sincere in their efforts to complete a new registration. Well done.
George
I appreciate your staff always being so helpful. They listen to my issues and find a way to solve them.
Roy B.
Representatives friendly personable willing to answer all questions to best of their ability.
Marjorie O.
I was trying to link upwith a pharmacutical company to seek financial assistance for a perscription. I was hijacked by Perscription Life when I selected the Company on a google search. I have no complaint with the service but I was lead astray that I had to use their service to get the correct data to the foundation and use their service to order, ship and pay for the product. If I had gone directly to pharmacutocal Company I would not have a monthly service charge.
Response from Prescription LifelineMay 17, 2023
Thank you for your feedback. Prescription Lifeline is a membership-based patient advocacy company that assists its members in completing and submitting necessary documents for approval in patient assistance programs sponsored by pharmaceutical companies. While it is possible for members to apply for Patient Assistance Programs independently, the process can be complex and time-consuming. At Prescription Lifeline, transparency is of the utmost importance. During the enrollment process, we make significant efforts to inform potential members that we are not a pharmaceutical company. While we strive to provide the best advocacy service, we do not have direct control over approval decisions or medication distribution for patient assistance programs. Upon reviewing your account, I have confirmed that we have already issued a refund. We sincerely apologize for any inconvenience or confusion you may have experienced during this process. At Prescription Lifeline, we value your feedback and are dedicated to improving our services to better support our members and ensure a clear understanding of the services we provide.