Gioconda M.
Best costumer service.
Best costumer service.

We believe everyone deserves access to their prescription medication. At Prescription Lifeline, we help you get the medication you need.We do this through Patient Advocacy, helping regular folks apply for Patient Assistance and finding low cost pharmacies. In 15 years we've helped 100,000 members save $500,000,000 in medication costs.
Prescription Lifeline (prescriptionlifeline.org) has 3,483 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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3,483 approved reviews, newest moderated first
Gioconda M.
Best costumer service.
Richard W.
Kind and caring representatives.
Sharon S.
My first call was May 12. Here it is June 27. I'm still waiting the process knowing I've been in donut hole without meds for 2 months. Anything you can do to speed the process is appreciated.
Response from Prescription LifelineJul 7, 2023
Thank you for sharing your feedback. We acknowledge that navigating the patient assistance programs can indeed be intricate and time-consuming. As a membership-based advocacy firm, Prescription Lifeline is dedicated to helping our members understand and apply for these programs, sponsored by pharmaceutical companies. Our role is to advocate on our members' behalf and guide them seamlessly through the application process. We genuinely apologize for the extended duration of this process. We aim to deliver optimal service at all times and regret that we were unable to meet your expectations in this instance. To express our goodwill, we have issued a one-month credit to your account. We warmly invite you to contact our customer service team should you require further assistance with the process or if there are any measures we can take to enrich your experience with us.
Ruth M.
The staffs were totally courteous, honest and knowledgeable giving the right information to the patient.
Angela C.
James was so easy to talk to!! Almost like family! He seemed like he actually was trying to help me...and guess what ? HE DID!! MAKES MY LIFE SO MUCH EASIER HAVING A LITTLE EXTRA MONEY NOW!! THANK YOU!!! James was my advocate on 6/23/23 Thanks again Sincerely Angela Caldwell
Sally S.
Timing I was told the process could take 6-8 weeks. Fortunately I got through all the paper work in 1 day & turns out the pharmacy got my prescription to me within 10 days, I was very impressed & pleased.
Mildred C.
Could not ask for better service. Took care of contacting the Dr and getting the prescription. I felt very at ease knowing things were being attended. People are courteous and friendly and ask if there is anything else they can do. Best service I've ever gotten.
customer
I can get the drugs that I have to take for much cheaper that what my insurance pays.