Premium Home SourceReviews of premiumhomesource.com

PHS went above and beyond what I expected. I ordered a full suite of Forno kitchen appliances in white. After a day or so I regretted my decision and wished I had gotten black but figured (given how awful most company's customer service reps are) that I was stuck with them. I decided to send a quick email anyway to see if I could swap white for black and to my surprise not only did they return my email but they actually accommodated my wish! Then came delivery, and I specifically withheld my review of PHS until the delivery was final and all appliances were here and inspected. The delivery team was very, very polite and they (without attitude) opened every single box for me to inspect before they left. I would 100% do business with them again! Thank you, PHS!

Great Service and wonderful, knowledgeable people!

I appreciated the kind customer service, but I was frustrated that it took 5 emails and 6 weeks to complete the return and receive a refund.

I love my set. I bought fridge, washer, stove and microwave. Its very beautiful and excellent quality

Premium Home Source is AMAZING! I have never ordered from them until now, but found their name online when I was looking for specific appliances. I am SO impressed with them! From the beginning, everyone at PHS has been so friendly, professional and accommodating. They have been so patient with me during my renovation and have helped tremendously with my always-changing, construction schedule. I want to especially mention ALEX! He has been helping me from the beginning and has been like a 'private concierge' for me. I have his direct phone number and have contacted him multiple times and he is prompt to respond, SO kind and has gone above and beyond to help me with my appliances and delivery schedule, etc. It is so nice to have a direct contact to always be able to count on when ordering online. I have never experienced that with any other company. I am SO impressed with Premium Home Source and Alex. If anyone is looking for appliances or anything related to kitchen and home needs, Premium Home Source is the BEST company ever! I've always ordered any of my home needs from the big box stores in the past. But, anytime I need appliances in the future, I will always buy from PHS. I am grateful for everything they have done and continue to do for me. Thank you, Premium Home Source and Alex! :-)

For the past few months we have been dealing with PHS and to say we are displeased is an understatement. We have already returned 1 48" Fridge/Freezer due to not providing proper and the 2nd one different brand we recieved doesn't work and they refuse to resolve the issue by returning. There might be 2 agents that work there that actually help customers. I do not recommend.

The best in all aspects

PHS has always been my go to! Great prices on Forno appliances, great people, great service!