Premium Home SourceReviews of premiumhomesource.com

Wendy from customer service is so very helpful. She helped me EVERY step of the way.

We love our Forno Side by Side refrigerator! Customer service was rapid and very helpful. I spoke with Wendy, who was prompt and very communicative!

Outstanding Customer Service – Anna Was Amazing! I had a wonderful experience with Premium Home Source! I especially want to thank Anna for her outstanding customer service. She was extremely helpful, professional, patient, and friendly throughout the entire process. She took the time to answer my questions, explain everything clearly, and make sure I was completely satisfied. Anna truly went above and beyond to help me. It's rare to find someone who genuinely cares about customers the way she does. She made the whole experience smooth, easy, and stress-free. Thank you so much, Anna, for your excellent service! Premium Home Source is lucky to have you on their team. I highly recommend them, especially if you get the opportunity to work with Anna. Definitely a 5-star experience!

Wendy was really great and helpful! I appreciated her kindness in helping me resolve my issue

Customer Sevice, Wendy, treated me respectfully and was responsive and followed up. If Wendy worked for me, I would be sure she knew she was appreciated. I could have ordered my purchases directly from the manufacturer, but then I would not have had Wendy. Thank her for me. ❤️

We’ve loved working with Premium Home Source for our entire kitchen package. Vanessa in Customer Service is a valuable asset to Premium Home Source. We experienced a Warranty issue with a Forno refrigerator that needed replacement and we experienced multiple delays due to the Delivery Company. Vanessa has a tremendous amount of patience, listening quietly and intently as I explained the issues. On days when I was frustrated she remained calm and always eased my concerns. Vanessa always responded promptly and sought resolution immediately with her team each time I called. She is a true professional.

We recently purchased a Forno 60” refrigerator/freezer and an under cabinet ice maker from PHS. The overall transaction, appliances, and customer service was fantastic!

Unfortunately I had to return my Mr Cool. Wendy was always on her response to my emails and easy to work with. Thanks Wendy!