Premium Home SourceReviews of premiumhomesource.com

Had a damaged item. My dishwasher had a dent in the handle and two scratches on the face.

I was refinishing my kitchen and decided to make some changes. A new stove / hood combination and a built in microwave drawer were needed. We found Premium Home Source had the availability of high end yet affordable choices. Forno French oven doors with 400 CFM hood vent plus the Forno MW drawer were our choices. The delivery came undamaged and with a 2 year in-home repair or replace guarantee. The staff at PHS always remain professional and I have to commend Astrid who has the ability to elevate a customer's experience to satisfaction even during a stressful remodel.

Once you get a hold of a person they really made every effort to help you and solve any issues. The follow-up was very timely and everything was resolved to my greatest satisfaction. Thanks for all the help!

Anna at customer service was great! We had some unconsealed damage and she was great to communicate with the factory to get us a replacement.

The customer service was friendly and outstanding! I had a few exchanges with Anna and she was quick to respond with updates on my purchase and delivery!

The customer service representatives provided frequent updates regarding my issue. They worked hard to resolve it and I'm completely satisfied with the assistance they've provided.

Sale and customer service were fantastic. Kathy was especially helpful in assisting us in resolving an issue we had with our range. She was there for us all the way in working with the manufacture, intervening and working with the manufacturing team. We've had a lot of positive customer service, but Kathy went the extra mile. We highly recommend making your next appliance purchase through Premium Home Services - Dale

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