PoolsupplyworldReviews of poolsupplyworld.com

Best price I could find on the net, promptly delivered.

I received my order very quickly and at a great price!

The assistant at Pool Supply World was very knowledgable and helped me select the retro fit kit I needed. It was shipped promptly, arrived on time and in good condition. The install went well and I'm back in business.

Had what I wanted and at a good price.

found the part i needed at an excellent price and it was shipped quickly too!! thanks for helping me make my hot tub work again!

I ordered a Nature 2 express since total price was more competitive than anywhere else on the web. Shipping was prompt along with great communication that my product was on its way. I Would use this company again.

I ordered a Kreepy Krauly Classic. Ordering was simple. I got an email from customer service with a tracking #. Item arrived on the specified date. I keep ordering the Classic because I can save whatever parts are still good from the old one in case I need them. Great price as long as Kreepy Krauly follows though with the rebate, which they always have in the past. Thanks

Horrible. I'd like to know how many of these reviews say PoolSupplyWorld have great customer service when I can NEVER get them on the phone? Sounds a little made-up. I've been trying to deal with them for two weeks on my order and all I received so far are the Pool Liner Coping, and I'm still waiting for my liner. I finally received a shipping tracking number for what looked like my entire order, but all I got was the coping. Meanwhile, they already charged my credit card so I can't go out and buy another liner, now that I've already wasted 2 weeks of a precious summer here in MI (we barely get 3 months of swimming weather). They've only called me back once from the emails and voicemails I've left them. JUST HORRIBLE. I'll never do business with them again, ever. Now if I can only back out of my order so I can get one from a legitimate vendor. Really, are you still in the 80's over there? You can't have your warehouse communicate with your ordering system so we know the "real" status of our orders, not just some bs "we need to contact our warehouse to see if it shipped" excuses? Never again.