PlushCare Virtual Healthcare: online doctorReviews of plushcare.com

Unfortunately, I had an awful experience with PlushCare. I had a doctor’s visit for an urgent issue. The doctor prescribed a medication and said it should be ready within an hour at the pharmacy. The pharmacy said information was missing and contacted PlushCare for more info. I had to call PlushCare multiple times and spent countless hours on the phone and via email with them. It took over 28 hours to get the issue resolved in order to get the prescription filled. I needed to begin the medication immediately and couldn’t. I will never use this service again.

Dr. Marcus was prompt, listened to my concerns, confirmed information and asked questions for clarity then provided me with care instructions and medication. I had been sick for 3 weeks, strong improvement in just 2 days!

I have been seeing Dr.Sara Andert for help with weight loss since May 2024. She is very caring and efficient. PlushCare helped get medication covered by completing a prior authorization so my insurance will cover it. I’m really impressed with PlushCare and will continue to recommend them to others.

After driving down to the emergency room before it opened in order to get a prescription and then seeing not only was the lobby completely full of people before opening, but no place to park. My daughter found you guys. Within 10 minutes we had an appointment and when we got online it worked perfectly. The doctor was very knowledgeable and very intuitive and came up with some good suggestions. 30 minutes later relief was at hand! I'm sure I will use plush care in the future. Would recommend it to anybody.

Usually I've had good experiences with Plushcare doctors, but this time the doctor I had my appointment with just didn't seem to care about me or the fact that I was out of my main insulin. The only thing Dr. Cristina Acosta Padron seemed to care about was that Plushcare was under scrutiny. My last doctor had asked me to get blood work and I have not been able to due to personal reasons. I do have lab results on my phone from Duke hospital that I could show her, but that was unacceptable to her. I asked Dr. Cristina to at least give me one pin to get me through the weekend until I can see my primary doctor on Monday, but she flat out refused. She showed zero compassion or understanding. Now, I have to go to the hospital. Even if she absolutely had to say no, she still could have at least acted like she cared, but she was so cavalier. She had the "I couldn't care less, you're wasting my time" attitude. If you're looking for a doctor who cares, who has some compassion and sympathy I would not recommend Dr. Cristina.

Dr. Chu is an excellent Dr, great service

It’s a wonderful concept but the $20 membership fee is not affordable. This country is in the middle of an inflation and it’s hard enough to make ends meet to have to throw away $20 towards seeing a doctor once a year when you’re sick. I would have stayed if it wasn’t that I would be charged for a membership.

Great provider very knowledgeable! Took the time to listen to me and provided options on treatments. Would highly recommend!