PlushCare Virtual Healthcare: online doctorReviews of plushcare.com

My experience was good. I just don’t understand why I have to pay $20 a month when I have insurance.

This is a SCAM!! I scheduled an appointment and the doctor was rude and lied to me and rushed along the appointment so she could get my money. I specifically asked if I would get a refund if I was unable to be treated and she told me yes but that was a bold faced lie. I was scanned out of over $130 for a 5 min appointment with a lying fake doctor.

Everything goes well amazingly well except that I can’t communicate the next day or even that day after I get the prescription with my doctor if I had one thing to contribute to this process an effort to make it better for myself and other patients it’s that we can communicate with the doctor at least through a text or email for a concern question or comment

I'm glad I found you☺️ The Doctors are amazing 🤩 Thanks

At first I was a little hesitant to try Plush Care with it being video visits but they set my mind at ease in my first visit. It was so easy and they have a doctor that can see you no matter your schedule. You even get to pick the doctor and see the reviews that other have left them. The doctor I chose is fabulous I can’t say enough good things about plush care and I would and have recommended them to my family and friends! Thank you Plush Care finally a group of doctors that understand busy life and want to get you healthy!

The doctor was very engaging. She clearly understood what my issue was and explained to me how best to treat it. She sent a prescription to my preferred pharmacy and I’m on the medication. I didn’t have to wait more than a minute or 2 after my appointment time to start talking with the doctor. She also told me about how to follow up if I needed further care.

I used PlushCare for theropy services. The providers they offered did not provide the level of care I expected. One therapist was clearly multitasking during a session. Ultimately I elected to cancel services. I contacted customer services and the services were canceled…so I thought. For months a 20 dollar service charge appeared on my bank statements. When I began researching it, I found that it was from PlushCare. After contacting customer service, I was informed that there are two steps to cancellation. I had canceled my services, but never requested to cancel the “membership.” I’m not sure why I would elect to cancel all services but leave an active membership with no services or benefits. This is simply shady business practice -one that I hope lands them in trouble in the near future.

I was able to get an appointment quickly and easily even with my busy schedule.