Corin K.
FRAUDULENT CHARGES OF $90
I really enjoyed using plushcare for a few months and even had the rest of my family registered. UNTIL I noticed 3 charges of $30 on my account out of no where. The system had set up a follow up appointment for my husband and he missed it not knowing he made the appointment. They were supposed to charge 1 fee of $30 for a missed appointment but we were charged 3 times for the same appointment. It took hours to get ahold of anyone and when I finally did the person I was speaking with did not believe that I was charged three times so I had to send my bank statement. They could not figure out how to refund me because they couldn't figure out how the charge generated. SO BASICALLY they took $90 and can't refund it because they don't know how... in the middle of a pandemic... Don't trust these people with your money.
Response from PlushCare Virtual Healthcare: online doctorApr 1, 2021
Hi, thank you for taking the time to leave a review. It looks like we already reached out to resolve this for you, but if there is anything else we can help with, please let us know!



