PlushCare Virtual Healthcare: online doctorReviews of plushcare.com

Moved my appointment up 30 min after making it 10 mins earlier - charged me another $110. Promised me forever they would refund within 10 days. Others told the transaction happened and it was my banks issue. 25 days now and still nothing .. my wife used them around the same time over charged her missed appointment when the doctor did not show up. A month now and won’t refund. Keep telling us they will or the transaction took place Stay away from them … my bank are working to fix these crooks

Dr. Allan Marks has been my saving grace. He listens and is attentive to your needs. I trust him 100% with my healthcare needs.

Everything and everyone involved was great! The doctor was on time with no waiting and diagnosed and prescribed in a timely manner. It's my own fault but I had the prescription sent to a pharmacy that was already closed and Solomon on your care team quickly and efficiently had it sent to a pharmacy that was open 24/7 which allowed me to catch my flight in time. Again, great care from everyone involved!

Carmen from the care team was extremely helpful and courteous and thorough with looking into my issue and answering my questions!

He was polite, professional, and knowledgeable. This was my first time inquiring about Plushcare medical services. He answered my questions, and was efficient. Thank you!

Doctor was there when I needed him.. Meds when I was sick.

I thought only car dealers did the old "bait-and-switch", but I guess the medical industry does it also. I was screened and they said I was fully covered, that all I would owe would be by deductible. Now, after seeing the doctor 2 times for 2 video calls that each lasted less than 15 minutes, I am being charged $360! Their customer service is horrible, and I'm trying to get this resolved with no success so far. And the worst part, all of this was a real waste of money because I didn't even qualify for the medicine/treatment recommended. I highly DO NOT recommend!

A prescription refill for only 2 days worth of a medicine I've taken every day for 7 years. A waste of my time and $30 copay. I'll go back to using General Medicine where they refill an entire month's worth!