Cent T.
Terrible service
Terrible service, they just want your money. They make big promises but nothing actually gets taken care of. I signed up even though I have a PCP just so that I can quickly see a doctor and get things taken care of but not only do they make it your responsibility to look up everything insurance related, they don't respond to you in a timely manner and I ended up having to pay a few hundred bucks just because they don't know what they are doing. Poor service and poor quality of doctor and staff. I do not recommend to ANYONE. Plus, they kept having issues with their app and website for days and I guess no one even knew about -- that tells you a lot about the company and what they care or not care about. At least fix your advertisements cause they are literally false advertising and making people think you are capable of doing things you can't. Disgusting.
Response from PlushCare Virtual Healthcare: online doctorJul 26, 2022
Thank you for taking the time to leave a review. I am so sorry that we failed to WOW you with our Clinical outcomes as WOW'ing patients with amazing service is our highest priorities - that's why we created PlushCare; to provide more convenient and more affordable access to healthcare. We are happy to look into what happened and see how we can help improve the experience you had with us. Feel free to reach out directly via [email protected].



