PlushCare Virtual Healthcare: online doctorReviews of plushcare.com

I just had a one-time doctor call I didn't realize they'd been billing me each month. I assume that's how they make money - taking advantage of folks who needed one-time help and are so distracted with their healthcare you forget the subscription. What a skeezy business model. It looks cheaper or faster to get started with them - but it's not, just go to a clinic or real doctor.

He completed research on a vaccine for me.

What made this experience great was being able to get an antibiotic quickly for my sickness without having to sit in an urgent care all day. Also, Dr. Waner was fantastic and super helpful!

The doctor on plush care is very knowledgeable and listened to my problems. And was able to get me the help I needed very quickly. No waiting on a office visit or going to urgent care.

Very easy to use. Lots of available appointments. Doctor was extremely caring and easy to talk to. Making an appointment or sharing lab results is a breeze. Also very responsive staff when I had some questions. Highly receommend!

Great service. Guaranteed appointment time. Provider explained everything.

Everything generally goes smoothly

I signed up for plush care hoping to be seen and understood. I have been suffering from PCOS for a very long time and really wanted help managing it. My first visit I registered with someone and they seemed pleasant, but not knowledgeable at all. Then she told me that I was past time and "they" were hurrying her up- so basically fire me or not. So I said to just refund the visit. I really wanted to find someone knowledgable of the issue and that I could vibe with. So then I found a Dr. Laci Warner, who had written in her bio that she worked on womens health. I thought PERFECT- even googled her off the site and found that she worked for SALT in texas- a womens health and beauty spa. I signed up for a 2:30 appointment and fifteen minutes in, I had still not been connected, so I called the line and was told she was getting off with a patient, that it would just be a few minutes. I waited another fifteen (so by now its 3pm) and called and was told that she was not going to see me, that she had already refunded the visit and agreed with the previous doctor... This ticked me off for two reasons 1- was anyone going to tell me, or just expect that I sit there until I rot? Did anyone plan on informing me? Did she not have the professionalism to join the call and allow me to tell her what I was on, the medications I was seeking to be on, and why? Evidently not. 2- Just because they refund the visit, doesn't mean they refund the $14 monthly fee. A total waste of time and an extremely unprofessional company.