PlushCare Virtual Healthcare: online doctorReviews of plushcare.com

Doctor Ko was excellent,knowledgeable and easy to talk too. I would recommend doctor ko 5 stars

I've had trouble finding a new doctor in my area who has good patient reviews and is accepting new patients. (My last one retired a year ago.) So I thought I'd give PlushCare a try. It was nice to be able to make a same day appointment, but I was really disappointed with my initial call with the doctor I was assigned to. Her photo looked professional, but on the call she looked (and acted) either stoned or like she just crawled out of bed. She rushed throught the intake questions so quickly I could barely understand her, let alone interrupt quickly enough to respond. She said I needed to obtain blood labs if I hadn't done so within the last two months. I told her I had and could provide the results, but she went ahead and ordered labs anyway and said I needed to go to their partner lab. She seemed to be in a rush to end the call as quickly as possible. I was charged $130 for a 10 minute call plus the $20 monthly membership fee and got zero value out of it. I inquired about a refund since I didn't plan to move forward with the service and was told that since the call was "successful", which they define as you spoke with a doctor, they refused a refund. I do not recommend this service.

The appointment went smooth very discreet and doctor was very professional and patient!!! I would definitely recommend this for anyone with a not to serious condition!!

Care should not be in their name. Rip-off for AI. Shady for just trying to get some phony, unauthentic note. Spend your money elsewhere.

Called to check the balance on my account. Solomon was outstanding to interact with very professional.

Solomon was a competent, patient, and kind customer service agent. I enjoyed my experience speaking with him on the phone, and he was able to resolve all of my questions and issues related to lab work and other app problems. I highly recommend him.

Excellent, on-the-spot, on vacation and my doctors failed to help, we tried this…it’s really good. Being a 37 year firefighter medic, retired, this program, the doctors…. Seriously going to rethink my situation with my current MDs. Prescriptions sent immediately , follow up was great… was flawless. Our experience was greater than expectation.

Horrible experience. Dr. Mehreen Malik was 10 min late to our call didn't not apoligize and when I mentioned this to her she got defensive and hung up the phone. I know have to call their billing apartment to get another time to get a prescription.