PlushCare Virtual Healthcare: online doctorReviews of plushcare.com

The worst!! I spent an hour on the phone giving all my information prior to my appointment. Dr never showed up for first call. Re scheduled for 2 days later and Dr was so rude and said they could not help me and I was not a candidate. They then bill me for another $88 and refuse to remove it. I paid upfront for my appointment which they knew they could not do anything for. I’ve spent hours in the phone trying to dispute the additional bill. Horrible customer service and even worst Drs.

Made an appointment because they advertise that they offer wegovy. It’s $129 for the visit as well as a $14 monthly membership fee. On my initial visit with the doctor, she basically told me that they don’t prescribe weight loss meds on your 1st visit. She told me to eat more fruits and veggies and she would see me back in a month. Which means I’ll need to pay another $129 for a doctors visit and another $14 membership fee. This place is a money grab. I got nothing useful from my appointment and I’m going to file a BBB complaint to get my money back. They want to string you along to continue to collect these $129 fees and you get nothing in return. The doctor also asked that I go to quest to get lab work done. The cost is $599. So be prepared to fork over almost $1000 before even getting the chance to be considered for a prescription.

I’ve used online services before but they don’t really compare to PlushCare, I love the array of available appointments and doctors. Everyone I’ve spoke with has been knowledgeable and helpful! Even when it came to perscription shortages! Thank you PlushCare and Dr. Linda Alic!! Keep doing what your doing!

I felt like Dr. Lowell genuinely cared. That means a lot.

I don't like the way it takes so long to get hold of someone. I don't like the the idea of communicating to a large group of people instead of a handful. I was told we would try to appeal the prior authorization rejection from Erika. Then when I communicated the rejection letter for prior authorization to the group another person Kristen responded with they aren't going to change their mind. Now I have the same situation with the Drug Wegovy. I need to know if I'm to fill out the prior authorization and go through this process myself or do I wait and have Plushcare help me?

It was very convenient and easy.

I scheduled an appt specifically to get Terzepatide for weight loss. Once my doctor was online, he said they don't prescribe it for weight loss. So why did Plushcare charge me $129 for the appointment then? The doctor was very rude and abrasive and asked me to get on a scale. I said I don't own one and he said well I need to get one if I want to keep the appointment. Wow. I will never, ever use this company again. What a scam.

Dr. McNulty has been nothing but,kind,compassionate and very professional. Absolutely LOVE her…