PlushCare Virtual Healthcare: online doctorReviews of plushcare.com

I travel 21 days a month. I honestly do not stop. PLUSH Care is a true life saver. I have used them consistently the doctors outstanding on time considerate and true professionals!

Buyer Beware- for meds where you normally get refills on (ie - blood pressure meds) they will only give you 90 days supply with 0 refills. This basically means you have to book 3 more appointments at $129 each instead of the normal single visit at a local doctor's office. They never mention this in any disclaimer. Again, this is for standard blood pressure medication and they want 3 additional visits (extra $520). Last time I will ever use them again. When I asked the doctor about this, she proclaimed it was a new law, which is not true. They are simply trying to milk you for more money. Run away fast! NOT RECOMMENDED

Easy access to virtual care and fast to responding.

Their billing practices are dishonest. They advertise one price then when you put in your health insurance they charge you alot more. The doctor I saw was ok.

DR LOWELL IS GRAND !!!

Charged me a $50 fee because their app had technical difficulties and didn’t work properly at the time of my appointment so I had to cancel the appointment.

Unfortunately I appear to fall under the bad experience category. I booked an initial appointment and an hour before it, I got an email that the provider had to cancel due to a family emergency. I understood, was sympathetic and booked for later in the week. I sat on the call for almost 40 minutes and the provider did not show, so I contacted the Care Team, and really got no answers on what was going on (and it was a bit of a strange interaction), however, they did refund my $20 visit copay. I rebooked for yet another week and once again, the provider was a no show. This time, I gave it 60 full minutes! I don't want to deal with another weird interaction with the Care Team so I guess I've just lost the $20, plus the additional month subscription of $15 for a service I have YET TO USE after almost 2 months due to now shows. The money is one thing, but not getting the healthcare that I'm seeking is the biggest disappointment. Goodbye, PlushCare. It should be called Don'tCare.

I really appreciated the speed of getting an appointment. There were openings as soon as 15 minutes. Also, I was feeling terrible, so the idea of driving to the doctor's office and waiting to be worked into the doctor's schedule was not at all what I wanted to do. But that's what I would have had to do if not for this option. The PlushCare doctor, was kind, attentive, thorough and prompt. She followed through by sending my prescription to my pharmacy. Very satisfied with the experience and the outcome. I would use this service again.