Shan H.
Satisfied repeat customer
I'm a repeat customer and highly recommend this nursery. I appreciate the convenience of ordering trees and plants online and having them delivered right to my door. The trees were true to the size descriptions online, and all flowers and plants arrived in good shape. Deliveries were always within the promised time window, and customer service quickly replied to my emails and questions within a day. The only improvement I would suggest is to provide more advance notice for the delivery date, ideally 4 to 5 days ahead. Both times, I only found out two days prior, which can make it hard to adjust a busy schedule to be available for the plants.
Response from Plants ExpressJun 1, 2026
Thank you, Shan, and we're grateful for your repeat business! True-to-size trees and healthy arrivals within the promised window is exactly what we aim for. Your suggestion about more advance delivery notice (4 to 5 days ahead) is well taken, and it's something we're always working to improve. Thank you for the thoughtful feedback!



