Plants ExpressWelcome to Plants Express, California's premier online nursery! From our California growing operations, we’ve supplied millions of trees and shrubs directly to homes and landscaping projects with a focus on healthy plants, reliable delivery, and real customer support. 🌎💚We are NOT affiliated with Plants Express UK or any UK-based company.
Plants Express (plantsexpress.com) has 115 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Home & Garden Services · Lakewood, California
Excellent
Home & Garden Services · Fresno, California
Excellent
Home & Garden Services · NORTHRIDGE, California
Excellent
Home & Garden Services · Ventura, California
Excellent
115 approved reviews, newest moderated first
Tom D.
I reached out to plant express within their 24-hour window for returns. The plant I ordered arrived stressed, brown tips a fronds including all of the new growth. It’s either been under watered or over watered. No response. After one week I did receive a response, sent photos, sense a hesitance on their part to replace the plant. Poor quality, poor customer service. Don’t waste your time or money, find a reputable firm if your plant shopping online.
William S.
Great service and awesome plants
Response from Plants ExpressJun 1, 2026
Thank you, William! Great service and awesome plants, that's exactly what we're going for. We appreciate you!
Loren C.
Great communication. Asked for an update & Manny gave us an accurate delivery date. The driver was very professional and helped by placing all the plants in Central location. They appear to be healthy and were watered day before delivery.
Response from Plants ExpressJun 1, 2026
Thank you, Loren! We'll pass the kind words along to Manny and the driver. Accurate delivery dates, careful placement, and well-watered, healthy plants is exactly the experience we want. Enjoy your new additions!
JV
Received the wrong plants and one of them was damaged, it several broken leaves. I was on a time crunch to deliver a planter so I had to use them and not charge my client.
mkc
3 5-gallon trees arrived in perfect shape.
Response from Plants ExpressJun 8, 2026
Thank you! Three 5-gallon trees arriving in perfect shape is exactly what we aim for, especially online where you're trusting us sight unseen. We'd love to have you back anytime.
Marie S.
Not very express.. ordered 22 May arrived 9 June and it looks like it was packaged around that initial time . Pot bound with all the roots pushing through , yellow plant and dry as can be. Really disappointed.
James
I ordered five trees from plants express and four out of five of them arrived healthy. One came with visible root rot. Unfortunately, I wasn't able to inspect them within the 24-hour requirement (didn't get to check until the third day) so I was denied a refund or replacement. I also have an issue with their website being dishonest with negative reviews. You'll see it's full of five and four stars review, well that's because apparently they reject 1-star reviews! I know because my four reviews that I rated 5 stars are posted but the one 1 star review on the root rot plant was never published. I would not advise doing business with them again as the plants they ship can be hit or miss.
J. Mila B.
I have twice written one-star reviews for two plants I ordered that arrived crispy and turned brown and died within a couple days. Neither review has been posted on their website, which shows all 5-star reviews for those plants. I was busy with house construction and missed the window to ask for a refund within 30 days.