PixsyReviews of pixsy.com

It's unfortunate, but with just one job, protecting artist's image rights, Pixsy falls flat. They do not listen to anything they are told, or asked to do. Instead, Pixsy will do as they wish, ignoring any requests you may have made. Literally, when representing a client, respecting the wishes of the client is the singular function of your business.

The quick turnaround time and the seamless resolution.

Ongoing service is great, unfortunately the time it takes to claim your licencing fee is never a quick process however that is down to the other side not Pixsy. Currently awaiting my 3rd and highest payout so far. Worth the cost to protect your work.

I find Pixsy extremely professional and efficient and they do a wonderful job doggedly tracking down illicit image users which leaves the photographers more time to be creative!

Successful compensation from Pixsy.

On 7th July I received an email from Ricard J, Case Manager Pixsy Case Management Team. The email was very aggressive and in essence instructed me to click a link to pay £570 licence fee for “unauthorised usage of imagery on my website”. There was no grace period to remove the alleged image, they wanted payment and fast! At this point I was confused and very concerned. I investigated and there was an image from a competitor selling a similar retro “50s style” dining table which was I was selling. I emailed back to say that the style was not copyrighted, in fact the design was around long before the competitor was even established. There were lots of companies selling this same design. I was using my own imagery which I had created so I have not infringed any form of copyright. I said that if the claim was not dropped, I would have to instruct a solicitor. The response was cold and aggressive “You might find our email insulting, but it is an alternative to litigation. You simply cannot use copyrighted images without permission or a license. I welcome and encourage you to instruct solicitors, at your own expense, as they will advise you to resolve the matter amicably by paying a retroactive license”. At this point I just felt as though a larger company was bullying me and forcing me to just pay the £570 fee so they can get paid. I stood my ground and emailed back to basically reject the accusation and that I would leave reviews to highlight my experience and warn others. At this point the email suddenly changed, and the response was: “It appears there was an error, and this was a mismatch. You are right, the images are different. Given the above, and without prejudice should any other images have been used, I am discontinuing the case.” Pixsy are at best grossly incompetent. But I couldn’t help thinking this this is just their scare tactic to increase their revenue. If they email enough threatening letters, they are going to get people who are just bullied into paying their fees to avoid further actions. Once Pixsy admitted their mistake there was not even an apology. It was a simple “This matter is now closed.” In my opinion Pixy are a cold, aggressive, rude and horrid company who make their money from threatening letters trying to force people into paying fees. I would put them right into the category of loan shark debt collectors who are really at the bottom of the barrel. If anyone wants to deal with a reputable company who has any class, I would highly recommend avoiding Pixsy and finding a more competent service provider, not some low class bullies who would possibly sell their grandmothers to make a few quid profit. An absolute disgraceful company, probably the worst I have had the displeasure of dealing with.

A professional and effective copyright infringement company.

Stop being so agressive with your primary client ..ie the photographer