Graham W.
Very disappointed with Pixsy's overall…
Very disappointed with Pixsy's overall experience. Whilst I've had several successes, the majority of accepted cases remain dormant for months, then casually dropped without any explanation. Currently still have 1 case open (for over 18 months), with no update or action in the past 8 months. Generally feel they are only interested in the easy cases.
Response from PixsyOct 25, 2026
Hi Graham, we're sorry. A case can stay open while we review every option and next step, but you should still hear from us regularly. If anything is still open, reply to any Pixsy email and your case manager will go through each case with you.



