PinglightingReviews of pinglighting.com

I would highly recommend ping lighting. Product was beautiful and they displayed excellent customer service with all questions and concerns .

Even when FedEx delivered our order to some unknown place, the went out of their way to make it right. I would definitely order from them again!

These lights are from China directly and may not be CSA/UL certified for Canada installation. A light came broken to me and not technically legal to instal in Canada, even though I bought on their website in Canadian dollars. Ping refused to refund the whole light because they deemed the light fixable by me. I asked them to exchange it for a new one, also refused. We finally settled on a partial refund, for a light I don’t want to use. Their led lights are also not all dimmable. I didn’t even try to complain about another light that I learned that from after installing it.

Beautiful lights for a great price!

I was initially wary because of some of the negative reviews, but I must say it has been a very good experience purchasing from this company. The customer service from Leslie in particular has been excellent. Leslie has promptly responded to all my queries. The tracking details were clear and the chandelier looked beautiful. There was a small issue with the actual chandelier being slightly different from what was shown on the website, but Leslie/ Ping Lighting quickly accepted that the issue was on their end and offered a solution to it. Overall very satisfied and happy to use again.

Customer service very responsive and helpful. Lights are beautiful. Would recommend.

Highly recommend Ping Lighting. We ordered the Drilon Nordic Minimalist Morandi Matte Metal / Glass Pendant Light For Kitchen Island, great quality, arrived ahead of schedule. Post order, I dealt with Janice in customer service as one of glass shades was damaged, likely in transit. Janice was great to deal.

We broke 3 of the glass balls on the bubble chandelier & their customer service was quick to respond & get us the replacement balls - great lights & service