PinglightingReviews of pinglighting.com

The product arrived perfect and was of high quality. The delivery was quicker than we expected. Love the lights and will order more from Ping Lighting.

Beware of Ping Lighting! Sconce came damaged and was a clear knock-off of the sconce sold by Wayfair even though Ping Lighting used Wayfair's exact sconce photo and dimensions on a cut-out sheet. We requested return authorization due to the damage and that the dimensions were not the same as advertised. Some of Ping Lighting's ridiculous responses: Place the damaged sconce in an inconspicuous place or give it to a friend, repair it ourselves, send them of photo of where we planned to install it as proof that it was too large for the space. When we insisted on returning it, they sent us an incomplete address in China with. No name, street or building address, only the city, province, country and zip code with a warning that any returns with incomplete shipping information would be returned to sender.

This is a quality product! We were looking to buy a similar sconce at Pottery Barn but the finish that my client wanted was on backorder. Ping had the product in stock and offered expedient free shipping. When my client wanted more detailed updates on the expected delivery date, their customer service team followed up promptly with excellent, detailed information. When our goods arrived, they were packed very well and in excellent condition. We had everything we needed for an electrician to install with no issues. I will definitely be looking to source here for more lighting products in the future!

Customer service (Anya) was great! She was very prompt in replying to my inquiry about the item I was interested in purchasing and provided clear information about the item. She also offered to provide the additional length of cable we needed free of charge. This is my 2nd purchase from Ping and the service and products have been great.

Ping exceeded my expectations! The entire process was smooth. Ordering was easy, communication was timely. The quality of the light fixtures is excellent, exactly as described, and they look fantastic installed.

These Ping lights jumped out at me after looking for weeks for the perfect pendants for our new kitchen. The colors are beautiful, the hardware is substantive, and there are great options for sizes. I liked them so much that I added to my order to complete the look for the entire downstairs. I also worked closely with the customer service team, who were incredibly responsive and helpful to make sure I got exactly what I wanted. All in all, a great experience, and I look forward to enjoying these fixtures for years to come.

Beautiful light fixture of great quality! I couldn’t find this style anywhere else and it fits my aesthetic. Customer service was responsive with my shipment status.

Loved this light for my dining room. I saw it on Anthropology, but they would not ship it to me. Found it here on Ping lighting with free shipping! It came fast and was packaged great. Love this light!