PINGReviews of ping.com

Poor customer service need new caller rude calling me lier do late delivery

I was so impressed by the customer service of ping in Peoria I am still stunned I purchase my custom Ping club with another custom fitting company had issue hitting them call customer service at ping they offer to review and correct anything I was not happy with to my stupefaction they actually not only told me what was wrong but the corrected it at NO CHARGED unheard of those days Tyler Pingel was my custom fitter what an incredible company they not trying to up sale you the truly want you total satisfaction Ping you have a customer for life in me Thank you

My credit card is being used by this exact company for $0.01 to check if card is available for use! Blocked my card. Thank god I was awake a midnight on a sun night!

Bought a g430 driver in April 2023, the shaft snapped in December 2024. I haven't abused this driver, just normal use. Ping customer service won't even reply to my emails. Shocking quality of driver shaft and even worse customer service.

Recently had my 8 iron club head separate from the shaft and splash into the water. I reported this to the distributor I purchased the club from and PING sent me out a replacement club. Just wanted to say THANKS. Appreciate the company standing behind their product.

Their website says they are known for customers service , well they are not. Pretty much stock answer , we don't sell clubs , so we can't help you ... Fitted wrong and the manufacturer will do zip to assist Run , don't walk to another supplier

Bought a set of Custom Fit i530 irons and the PW came with the incorrect head on it (correct grip, shaft, lie, serial no.). Ping refused to rectify the problem stating they 'had no record of an i230 with the serial number given' - obviously not, because it's supposed to be an i530! This is my third set of Ping Custom Fit Irons and will be my last. As much as I love them, the customer service has been a pain and resulted in having to pay for an i530 PW to replace the i230 as I was finding myself in need of it and getting no further forward with Ping.

Bought a ping putter used about 10 times and took great care of it. Alloy started corroding and paint blistered and fell off. Really poor quality. Neither ping or Snainton Golf were interested. Won't use either again