PINGReviews of ping.com

My son worked there recently and worked really hard always on time never late, even complting ot when asked! He had a medical emergency and was rushed to hospital, he's ok now, but when he returned back they told him to take a few days off, to then receive a call from his agency telling him that they didn't want him back! Extremely poor by ping i expected better from a big company like yourselves.

Hi I had a Ping fitting with Gordon Niven in Banchory, very impressed with his golfing knowledge and advice at fitting last week. Only went in for a wood, but now have ordered new set of Ping Irons, 3 x woods and purchased new driver, none of which I was looking for. Having the correct fitting will improve my game and enjoyment going forward. Having worked on swing with lessons over winter, my swing has changed which required me to change my entire set of golf clubs with new improved stiff shafts. 10/10 Thanks Gordon Top man.

Driver less than a year old suddenly broke, not a big deal but I reached out to warranty claims to get the process started and was told I'd hear back in 48 hours. It's been 7+ days with no reply, the company is completely non responsible and meanwhile I cannot play golf. In the future I will spend my golf money with companies that are responsive to their customers, and will advise others to do the same.

Normally, online purchases are straightforward and secure, but sometimes they can turn into a real headache. I was fortunate to have Ping Europe—and, most importantly, Andreas Katzenbächer from Office Support, Ping Germany—behind me, who made the entire process of my custom G730 irons order not just correct, but flawless. The people behind a brand are what truly determine its course: they keep the brand at the top of quality standards and, most importantly, in the hearts of enthusiasts. Thanks to Andreas’s dedication, clarity, and attention, I received my irons perfectly customized and have become a loyal Ping customer for life. In a world where excellence is measured by passion and attention to detail, Andreas Katzenbächer showed that the true strength of a brand lies in its people—capable of turning any complication into an epic and memorable experience.

Ping UK Customer Services were extremely helpful when I called regarding the weight screw on my G440 Max. The next day, the club head was collected from American Golf, and returned a few days later. Premium product followed up with excellent after sales service. Well done PING UK team.

I bought new Pings and havre GLE3 ladies clubs, I was fitted for them at Affordable golf, spending over £2k. I love the clubs and they play well, however, I am really disappointed with the rusting on the clubs, all of the woods have rusted and they are only a few months old, they have not been left in damp conditions after play, PING believe they have, the customer care has been less than satisfactory, Customer Service advised that they don’t deal with the customer, only the shop the clubs were bought from - some customer service!! They have offered to take the clubs back and cleaning them, my concerns is is this will happen again, as well as being left without clubs in the playing season, Ping don’t want to acknowledge this. I would not advise buying new Pings and ladies GLE3 until this get this issue resolved.

9 iron snapped in half and contacted customer support. Took 2 months to get answers and said they were updating software so wait time will be 4-6 weeks (not including the 2 months of responses). Didnt use my 9 iron this whole golf season.

Ping says my shaft isn't covered under warranty. So I purchased a PING drive just over a year ago for £550 with a two-year warranty. The shaft snapped during a recent medal competition. The club was returned to the shop to claim on warranty, but Ping pushed back on the claim. Not impressed, especially after spending this amount of money. On the bright side, the ball landed in the middle of the fairway, an 8 iron on the green, and a 2 putt for a par. Joking apart, my new driver won't be Ping. David Leaf - 07427445834