PigeonlyWe provide you a simple, affordable way to stay in touch with your inmate from any phone, tablet, or computer.
Pigeonly (pigeonly.com) has 707 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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angie S.
I think it took way too long just to get an email telling me the photos have just been sent. I could have included them in a letter and they would have been ther already.
Response from PigeonlyFeb 2, 2021
Hello Angie, we apologize for any confusion or perceived miscommunication regarding your account. Feel free to call an Account Manager, M-S 6-4 P.ST. At (800) 323-9895 in order to discuss the particulars in full detail . Thank you and stay well.
#FreeMyLove
Sending pictures galore hoping my loved one doesn't miss a thing!
Response from PigeonlyFeb 2, 2021
I'm so happy to hear you chose Pigeonly to be able to help things make easier for you #FreeMyLove! Remember you can send photos, letters. Greeting cards, post cards, and articles from your phone, tablet, or computer too! Thank you for the wonderful review.
Juss D.
I give it a 5 star because I love the fact that you get a number for cheaper calls and you can write a letter and send it without out going to the postal office...I just hate that it went up to 19.99 a month now...While it’s a pandemic.
Response from PigeonlyFeb 2, 2021
Thank you very much for such a great review! We work really hard to offer you the best possible way to keep in touch with your loved one, so I am happy to see that reflected in the services we have provided for you ! Thank you for using Pigeonly.
Angela J.
I really like that all I have to do is pick up my cell and write my baby a letter I really enjoy that.
Response from PigeonlyFeb 2, 2021
Angela, thank you for the positive feedback and review! We made sure to make our site and service easy to understand and convenient for amazing customers like you.
Jakeela
It is a great way to keep in touch.
Response from PigeonlyFeb 3, 2021
Hi Jakeela, Thank you for the wonderful review and for taking the time to share your feedback with Pigeonly. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure.
Ronda H.
This site is pretty easy to figure out. I had no problems with any of my purchases or making an account, or finding my inmate. All went smooth, and I appreciate this site helping families connect with their inmates. Makes everything easier. I haven't tried the phone yet, as I still have a few dollars left on my phone through GTL.
Response from PigeonlyFeb 3, 2021
Hello Ronda, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to speaking with you again.
Melissa Black M.
I can't use yall phone service I need you to credit my credit card
Response from PigeonlyFeb 3, 2021
Hello Melissa, I am so sorry that you are unable to use our phone service. Our budle subscription includes other services you may be interested in like articles, postcards, greeting cards and photos. I appreciate you letting us know about your negative experience. Please give us a call at (800) 323-9895 M-F 6AM-6PM PST, in order to discuss the particulars in full detail and get your issue resolved as soon as possible.
felicia W.
Very helpful and easy to use. Love it!!
Response from PigeonlyFeb 17, 2021
Thank you so much for taking the time to leave us this amazing review. We are pleased that you love the service and are delighted that you are a customer of Pigeonly. Thank you and stay well!
