PigeonlyWe provide you a simple, affordable way to stay in touch with your inmate from any phone, tablet, or computer.
Pigeonly (pigeonly.com) has 707 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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its M.
I can write letters but cant recieve calls with out adding more money
Response from PigeonlyFeb 20, 2021
Hello, we have came up with different ways to save you money. Please give us a call and ask about our three, six, or twelve-month subscriptions and what more we have to offer for you when you get a chance. Thank you for choosing Pigeonly!
Lisa J.
It has helped me keep in touch with my loved ones even when I am in a different country it is a God sent thank you!
Response from PigeonlyFeb 17, 2021
Dear Lisa, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
Laura V.
👍🏻👍🏻👍🏻Excelent app to send photos, letters and cards for special moments
Response from PigeonlyFeb 17, 2021
Thank you so much for taking the time to leave us this amazing review. We are pleased that you love the service and are delighted that you are a customer of Pigeonly. Thank you and stay well!
Arlene S.
I think that the one time subscription price was a bit too much for a month (all I did was send a holiday card), but that's about it.
Response from PigeonlyFeb 16, 2021
Hello Arlene and thank you for the feedback. We feel when fully utilized, most customers see and appreciate the value. For suggestions on how to assist you in staying contact with your loved one. Feel free to contact an Account Manager M-F 6-6 8003239895 in order to discuss in detail how we would be better able to serve you. Thank you
Trina S D.
No access to the other services other than mail
Response from PigeonlyFeb 20, 2021
We are committed to helping your incarcerated loved ones keep a connection with you in an easy and affordable way, we sincerely apologize the other options we provide have been unavailable. Please do not hesitate to contact us @ 1800-323-9895 to fix this right away. We’re here M-F 6 am - 6 pm PST . Thank you for choosing Pigeonly
Cindi F.
It has been a great app.I enjoy sending pics to my love one.Thank you pigeonly for making it possible
Response from PigeonlyFeb 16, 2021
Hello Cindy and we thank you so much for the positive feedback. Please spread the word and the best to you and your loved ones.
Brianne M.
This site got my order to my loved one is such a quick manner!
Response from PigeonlyFeb 17, 2021
Hi Brianne, Thank you so much for taking the time to leave us this amazing review. We are pleased that you love the service and are delighted that you are a customer of Pigeonly.
Phi
So far so good but it takes a long time for pictures and articles to go out be even longer for the order to be marked as complete. You can’t place another order until the previous one is complete. That’s my only gripe.
Response from PigeonlyFeb 20, 2021
Hi Phi, thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers. I sincerely apologize for the confusion the reason we do this is because we don't want the facility to throw out any of your important mail in case they have a restriction as to how many mail orders of the same product can be received in one day.
