customer
Great Fast delivery.
Everything I've sent to my friend gets there fast. Love this!!
Response from PigeonlyFeb 4, 2022
Hi Tammy, glad to hear we are helping you keep in contact with your friend. Thank you for your review!

We provide you a simple, affordable way to stay in touch with your inmate from any phone, tablet, or computer.
Pigeonly (pigeonly.com) has 707 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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customer
Everything I've sent to my friend gets there fast. Love this!!
Response from PigeonlyFeb 4, 2022
Hi Tammy, glad to hear we are helping you keep in contact with your friend. Thank you for your review!
customer
Best app for family away. Easy to use quick and efficient!
Response from PigeonlyFeb 4, 2022
Hello, thank you for your awesome review! We are happy to know you like using our services!
Johanna
Still pissed because they charged my card several times and all together almost $200. After A LOT of work I got most it back. But lost quite a lot trying to call them from Sweden. And the conversation rate that had changed
Response from PigeonlyFeb 4, 2022
Hello Johanna, thank you for bringing this to our attention. We will make sure a supervisor reaches out to you to correct this issue right away.
Meghan S.
Great service
Response from PigeonlyFeb 4, 2022
Hello Meghan, thank you so much for your review! Glad to hear you are enjoying our services.
Stephen B.
Like many others, they billed me $39.99 multiple times months after I terminated my relationship with them. They sent fabricated evidence to my credit card company when I disputed.
Response from PigeonlyJan 19, 2022
Hello Stephen, thank you for bringing this to our attention. We would like to have this corrected for you right away. Please call us at your earliest convenience so we can settle this, we are open Monday to Friday from 6am-6pm, our toll free number is 1-800-323-9895. We look forward to hearing from you.
Staci S.
I cancelled my account back in October 2021. Since then I have been charged $39.99 up to 8 or 9 times a day. I have contacted them several times & nothing has been done.
Response from PigeonlyJan 17, 2022
Hello Staci, Thank you for reaching out. Your business is important to us. Kindly call us on 1800.323.9895 at your most convenient so we can discuss the details and resolve the issue as quickly as possible. We will do further investigation, and if these are incorrect charges, rest assured it will be refunded. Thank you!
CM M.
Just like the other close to 200 reviews of fraud and charging they did it to me. More than 20 charges in two days some including refunds all the day before I was to travel. This issue has been going on it looks like before October so they had 4 or 5 months to fix their system error or should have unplugged their computer, cancelled their payment processing company, deleted their payment module and learned but they still continue. It must be a great job to go home knowing they are ruining lives of others. I've been on hold with the supervisor for 30 min and no response after they are "looking in to it". I'm sure they will reply with a generic sorry this happened please call this number message. I honestly cant believe people want to work for this company.
Response from PigeonlyJan 11, 2022
Hello CM, thank you for bringing this matter to our attention. Your business is important to us. Kindy call us on 1800.323.9895 at your most convenient so it can be handled properly and fix it as quicky as possible. We hope to hear from you soon.
VS D.
FRAUD!!!!!!!!!!!!! They charged my card $39.99 5 times the day before Christmas!!!!! I canceled my subscription with them over a year ago and this is not the first time they’ve charged me AFTER the subscription. Every couple of months these people charge my card different amounts and then when I call they apologize and say they will refund but never do!!!!
Response from PigeonlyDec 27, 2021
Hello Diamond, thank you for reaching out and reporting this to us. We take every claim of unauthorized charges very seriously and make every effort to rectify the situation. This issue would be best handled via phone in order to get your ordeal solved once and for all. Please contact us at your earliest convenience Monday to Friday 6am-6pm, 1-800-323-9895, we look forward to hearing from you.