Leona
Very nice people on point to help and…
Very nice people on point to help and unferstand thanks
Response from PigeonlyFeb 16, 2022
Hi Leona! We are here to help, and thank you for using our services!

We provide you a simple, affordable way to stay in touch with your inmate from any phone, tablet, or computer.
Pigeonly (pigeonly.com) has 707 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Leona
Very nice people on point to help and unferstand thanks
Response from PigeonlyFeb 16, 2022
Hi Leona! We are here to help, and thank you for using our services!
Juliette
I had purchased the wrong thing and so I emailed pigeonly and asked them to take a look at my pending orders to make sure I purchased the right thing and they emailed me the next day to tell me I was refunded all my money because I didn't need pay till after my free trial is done. I was very surprised and grateful for their help.
Response from PigeonlyFeb 16, 2022
Hello Juliette, thank you for your review! If you ever need assistance with anything else, we are here to help!
Gwindolyn K.
Best way to keep loved ones up to date with pics & letters from family an friends. Phone calls are extremely high in price range & now days its really hard when your budget is already stretched to the max.
Response from PigeonlyFeb 10, 2022
Hello Gwindolyn, thank you so much for your review. We are pleased to know you are enjoying our services! Have an excellent day!
T C.
I did a free trial back in MARCH 2021 and immediately cancelled with proof of cancellation via email. They charged me $39.99 over 21 times in January. OVER $1,200 in fraudulent charges taken out of my account. 21 separate charges! This doesn't feel like a mistake. It feels criminal ans I've filed a report with my bank, the BBB, emailed them, and looking into legal action. This is grounds for a class action lawsuit based on these other reviews. Edit: they claimed to reverse charges saying it would appear back in my account in 3-5 days. It's been weeks and nothing. Disputed with Visa and reported to Nevada Attorney General.
Response from PigeonlyFeb 10, 2022
Hello Christopher, Thank you for reaching out, We take every claim of unauthorized charges very seriously and make every effort to rectify the situation. Please contact us 1-800-323-9895 at your earliest convenience so we can correct this for you. We are open Monday to Friday from 6am- 6pm. Looking forward to hearing back from you.
customer
love the services they offer, they make it easy to keep in contact with my loved one in prison.
Response from PigeonlyFeb 10, 2022
Hi! We appreciate your kind review. Glad to know we make it easier for you and your loved one to keep in touch! If you ever have any questions please don't hesitate to contact us 1-800-323-9895 we are open Monday to Friday from 6am- 6pm! Have a great day
customer.
Don’t like the way you charge on this
Response from PigeonlyFeb 10, 2022
Hello, thank you for your honesty. Please feel free to contact us and ask about our current promotions that might better suit your needs. We are open Monday to Friday from 6am-6pm, 1-800-323-9895. Have a great day!
customer
I love this. It’s so easy to send my fiancé letters and greeting cards and photos. She loves getting letters from me and I work long hours it so easy for me then to handwrite a letter. Thank you so much
Response from PigeonlyFeb 10, 2022
HI! Thank you for your kind review. It makes us happy to know we are helping you and your fiance keep in touch and making this so much more convenient for you! If you ever have any questions please don't hesitate to contact us we are open Monday to Friday from 6am- 6pm! Have a excellent day!
WhosThaatGirl
At first I had problems with this site ONLY because the county jail my friend was at, didn't allow anything bigger than a 4×6 photo, so the cards from this site, wouldn't get thru. And the jail required inmate's name & # on back, so photos wouldn't get thru either. But then Pigeonly ran a HOLIDAY DEAL for Christmas AND I found a coupon code so I got a 3 month subscription for a great price! Using Pigeonly now to send letters, cards, photos & web articles to my friend in prison (CA) and it's totally worth it. You can send one of those I listed about every 4 days, once one gets delivered, you can process another one. I haven't used the phone services though so I can't say anything to that
Response from PigeonlyFeb 10, 2022
Hello, thank you so much for your review! We are happy to hear you are enjoying our services. If you ever have any questions please don't hesitate to contact us we are open Monday to Friday from 6am- 6pm! Have a great day