PicMonkeyReviews of picmonkey.com

AWFUL.....used to be free and was way better! Not user friendly and a WASTE of 70 bucks!

I signed up for the trial. I selected to be charged $6 or $7 a month. I am very careful when I sign up for things so I know I didn’t make a mistake. I was charged the full $72 annual fee! I emailed pic monkey explaining I wanted my money back and to cancel. I got an email in return stating they needed to confirm the email on the account (if the email I am writing from is the same as my account, it’s clearly me...) and we could “discuss”. I wrote back and clearly stated I cancelled and want my money back. I will be calling my bank to dispute once the charges are no longer pending and I will report to better business bureau.

I used to love picmonkey--the OLD version, that is. The new version is cluttered, too complicated, non-intuitive, and incomprehensible. Disappointed!

Sorry for my bad English, I speak French... I like PicMonkey a lot, I've tried a lot of photo editing websites and PicMonkey is really the best, I used the 7 free trial days. The customer service is also very very responsive, understanding and honest, I had a problem with the payment of a subscription and they reacted immediately in my favor. I am pleasantly surprised and I can not believe all the negative reviews for PicMonkey, they are just great !!

HORRIBLE! I did a 7 day free trail and then it was supposed to be about $7 per month and on the 9th day they charged my bank account $72!!!!!!!!!!!! They charged me a year service without my permission! I am disputing the charges with my bank!

Bad experience. Didn't want the app, asked to cancel and got charged numerous months before resolving.

Bad company to deal with no wonder Google had purchased and then shut-down. Do not ever trust them or use them, No customer service nor help with software not working correctly. Directly call the BBB and your Attorney General Office.They do not honor the 7 Day Trial it's a scam.

I had the same issue as others - signed up for a free trial and then WHAM my credit card was charged $120 for a full one year subscription. No notification that it would be charged. No email address or phone number to contact them.