PicMonkeyPicMonkey has the easy-to-use tools you need to create stunning social posts, cover photos, ads, and more
PicMonkey (picmonkey.com) has 122 customer reviews on Five Star Index, with an average rating of 1.5 out of 5.
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Jill W.
I love pic monkey. I use it every week. I use it for putting words and addresses on my pictures. so I signed up for the new Pro version trial. Like the other people in the reviews, I did not receive a welcome email or confirmation that I had signed up for the free trial. I don't want to be charged for the whole year unless I get the new tools figured out. What can I do?
NurseToi, BSN, RN E.
If I could give them ZERO stars I would. I signed up for the free trial canceled the subscription and was billed 120.00 for the full year the only option the give is to lower the plan. I don’t need this service and would like it to be canceled effective today 4-21-20. I have no problem with the service being prorated but I don’t want to pay the for a full year when I’m not using the service. I can’t afford this with COVID-19 going on and shelter in place please cancel the service and refund my money.
Abigail
I messaged them via the website because I did not sign up for the 1 year plan. All I did was set up a free trial and now I have been charged $120 and I don't even like the program it wasn't exactly what I was needing. So now I don't now how or if they've even seen the message I sent them today because I didnt get a confirmation email or anything. but I really can not afford losing $120 right now!
Marianna C.
PicMonkey charged me twice for an amount of 71.88$ which I NEVER authorized. I recall using their website last year which I signed up for the free trial and used for 5 minutes and cancelled right afterwards (I'm careful about this things and remember I did). As a busy student in college, I didn't realized the first transaction but I saw they charged me again on the 2/4/2020. I proceeded to cancel again the subscription and noticed that I didn't get any confirmation email about my cancellation. I also never received any email notifying me about being charge in both occasions. My bank is investigating. This company is a scam!! Edit: the company answered my email and did refund me one transaction..
Response from PicMonkeyApr 5, 2020
Hi, I'm sorry for the bother you've experienced. As per our response we've issued a refund for the most recent fee and also left access for your time lost. Sorry you think we're a scam, we do offer a genuine and well liked service by many of our users. And feedback is always welcome, we do aim to do better and are launching a more robust reminder service for everyone. Please get in touch if you need to discuss more, we've sent a reply to your email.
Lori
I have been using this site for about 4 years! Love it! So user friendly and WORTH the small charge every month!!! Great for collages and blemish removal. There are so many options on this site you will be overloaded with creative juices. Editing one pic can lead to multiple versions of the same shot!!! LOVE PICMONKEY!!
Atilla K.
Just like other reviews it's bs. Offers free. I used it 5 minutes and didn't like it, never went on it again and all of a sudden got a 14.99 bill and waa set up for monthly. Scam monkey should be the real name.
Rasmus G.
took 72 dollars from me, i didnt say yes to any subscription, i didnt even get a warning, scammer site!!
Taylor C.
Horrible platform (Extremely slow, makes my computer crash/overheat like crazy, and their site always crashes mid-use) and horrible prices (same issues as others...).
