PicMonkeyReviews of picmonkey.com

I used to love Picmonkey and I put a lot of effort into learning how to use it but recently it's become unusable. It's so slow and clunky it almost makes me cry. As I write this I've been waiting FIVE minutes for a colour to change. I've had to reload three times in an hour and while waiting for a graphic to load I had time to go and make a cup of tea and that's pretty typical of it lately. The problem is not with my computer either. I've got a trial of Canva and it's working just fine. The problem is with whatever has happened to Picmonkey in the last six months or so. I don't like Canva, it doesn't have anything like Picmonkey's potential but, for what it does do, it actually works. Having to move all my designs over will be a huge PITA but I think I'm going to do it. I can't work like this. It's so slow my side hustle is turning into a full-time job which is just a tad impractical. If you want to upload an image and type Happy Birthday over it, it's great, but so is MS Word. If you want to use layers to do something like designing bookcovers - forget it. Forget it or be prepared to spend a whole day doing something that used to take an hour. Alternatively, open a layer and try to import a graphic, while it's doing that you can vacuum. Repeat for the next layer and while it's doing that prep a week's worth of dinners. Save as a PDF? You probably have time to do a 12-hour shift and come home and walk the dog. If it isn't done by then, just reload and stick in some laundry. After three or four days you might have a book cover but heaven help you if the author wants changes. Do I sound disgruntled yet? I'm giving it two stars for old times' sake because I'm the sentimental type but not so sentimental I intend to keep the wretched thing.

I want to warn other business owners thinking about paying up for Picmonkey. I'm a Pro Business user and have been for about 3 years now. I use picmonkey every day for my business which makes the recent decline in the product extremely frustrating. Tech support is all email based. On average I'm seeing two days just to get an email response to a problem. At this rate it could be weeks before you find a solution to a problem. FYI They don't give you much time to respond before they close the ticket which is also a problem. Since flash went away and the new pickmonkey was rolled out I've had consistent problems with files never loading and getting the "trouble in paradise" reload screen. I'm getting days upon days where I can't use the program on any browser. When this product isn't working, I'm not working which is a real problem for my business. The product is extremely inconsistent....it magically works for a few days and then goes back to not working for a few days. I don't know what they've done here but the product is pretty much unusable and I'm about to start searching for an alternative like Canva when my one year subscription is up. Picmonkey if your reading this you need to spend the money and get some real chat tech support at the very least- this back and forth on email is maddening and inefficient for business owners. Please fix your broken product!

I loved PicMonkey before the loss of Flash, absolute 5 stars. Now the saved photo quality is horrible and the editing effects aren't nearly as well done as before.. Much more difficult and confusing to use unfortunately, which is why I canceled my membership.

Picmonkey used to be a great program years back. Now it is nothing but frustration. Constantly getting "trouble in paradise" error messages, designs do not update (for days sometimes). First time I contacted customer support it was supposedly my computer and then things just magically worked again. Second time they are telling me it is my computer again. I can work five times faster in Canva with NO issues. Will not renew this time

Was decent before the transformation from freebie features to an all-premium approach. There are better options for less money and more features.

the editing was easy, BUT you have to PAY to SAVE the photo i spent almost an hour on. which in my opinion is UTTERLY RIDICULOUS and SO STUPID. bad app. never using this again

I'll start with the positives: Using PicMonkey is very intuitive and easy to use. It's much simpler to learn than other programs and the interface is clean and user-friendly. You have a large variety of tools that you can use freely and relatively interchangeable to achieve a result you are satisfied of. Now the downsides: You have to pay if you want to export any of your creations, and if you use the free tril you are required to put in your credit card information. One workaround to this is to just screenshot your edits, which unfortunately lowers the quality a lot. It is possible to fullscreen, although picmonkey itsself disabled this to force a lower quality image in the editing interface (can be bypassed by opening a new tab, pressing F11, and then CTRL+1 to return back to Picmonkey on the first tab in fullscreen) Additionally, the newest version of picmonkey is incredibly laggy and sluggish, it is impossible to use it even for utter basics from the amount it lags. I would not suggest using picmonkey, other than for basic, small images where quality doesn't matter much (such as video thumbnails or small logos)

The site and what they offer is great. I have been a paid member for years until they tripled the cost of their membership. I used to pay in the $30 range for a subscription and now it's over $100. You can edit and make fun art on the site. But do you want to share what you did or export it? Fork over the $100+ fee now to do it. That is a HUGE price increase. :( At that price you are better off just forking over the money for a program you own outright.