PicMonkeyPicMonkey has the easy-to-use tools you need to create stunning social posts, cover photos, ads, and more
PicMonkey (picmonkey.com) has 122 customer reviews on Five Star Index, with an average rating of 1.5 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 11 reviews with 5 stars · Clear filters
Kinga C.
I use picmonkey a year now and recently due to email account and payment changes I got billed a yearly fee. However I’m really pleased with the support and actions I have experienced asap I raised the above issue. They responded instantly with all the explanations and choices to keep prescriptions and get a refund all in an easy email correspondence. For me this is a very professional way of dealing with their customers satisfaction. Thank you.
Beth B.
Great app and design choices - been using for years now! Big thank you to Guada who resolved my issue quickly and kindly!
Sabrina B.
This review is for my experience in working with customer support for an issue I had with one of their premium tools. After writing to their helpdesk about my issue, I heard back within 24 hours. While the problem wasn't fixed at first, with some explanation on my side, they rectified the entire situation after that. Thank you PicMonkey for listening to me and making things right! Big thumbs up to you!
Nassem
Great program and easy to use! The customer service is responsive and friendly. Highly recommended
Lori
I have been using this site for about 4 years! Love it! So user friendly and WORTH the small charge every month!!! Great for collages and blemish removal. There are so many options on this site you will be overloaded with creative juices. Editing one pic can lead to multiple versions of the same shot!!! LOVE PICMONKEY!!
FW
Sorry for my bad English, I speak French... I like PicMonkey a lot, I've tried a lot of photo editing websites and PicMonkey is really the best, I used the 7 free trial days. The customer service is also very very responsive, understanding and honest, I had a problem with the payment of a subscription and they reacted immediately in my favor. I am pleasantly surprised and I can not believe all the negative reviews for PicMonkey, they are just great !!
Danielle
It's so easy to edit my photos and then add them to designs. I really like all the new templates where I can just replace images.
Tae Y.
I've been using Picmonkey for over 5 years.It is easy to use, and does fantastic work for social media and blog posts. I recently got a new credit card and when I went to renew, I noticed my subscription had expired.Mimi from customer service explained in a detailed email what happened when they tried to renew, and provided me with refunds and legacy pricing. Fantastic service to go with their fantastic product. Thank You
