PICKUP Same Day/Scheduled DeliveryReviews of pickupnow.com

Horrible company! Scheduled a delivery on Tuesday 7/11 it's now Saturday 7/15 and still no delivery. No idea when I'll even get my couch this place is a joke.

Waited 6 hours one day. Asked for a ETA… they couldn’t give me one. We rescheduled. Waited 6 hours the next day with no estimated ETA. Finally just cancelled the order so I could stop wasting my time. I had to initiate all communication. There is no phone number to call to get information. Just chat, which is annoying. Would give them 1 star but the people on chat were actually decent with customer service.

missing three cases of water. no way to reach the delivery company or driver

This is the worst company and I don't know why Home Goods, or Big Lots would partner with these incompetent people. No one know anything!!!! I paid $99 for Same Day Delivery…I paid for on Wednesday and it’s now 6:15 pm on Thursday and no delivery has been made yet. I am highly upset because the so-called customer care number is in a foreign land and they don’t know anything.

If I could leave them no stars I would! This company is a fraud! I paid for same day delivery and my delivery kept getting rescheduled for 7 days because they could not find a driver! So apparently no one works for this company! DO NOT USE THEM!

Pickup was not flexible with picking up items from different stores. They did not give us the opportunity to alter the transaction, and were unresponsive. Timing of delivery was also not smooth or well communicated. The delivery crew were nice and professional

This company is by far the WORST for delivery, customer service very unprofessional. I had a delivery, item did not fit through door, the drivers left the item in the HALLWAY of my complex. Told me they had a delivery to do, would be right back to take the item back to store, that was 1:00pm. This is my ONLY day off, I sat for 5 1/2 hours waiting for them. I asked for compensation for my day waiting for incompetent drivers to get merchandise out of the hallway and my condo, the rate of 99.00 they charged me for delivery. They refused. Not even a " I'm sorry" I highly recommend anyone looking for a moving service, stay away from Pro movers!!!!!!! Shady, mon professional. I did some investigating, found out there werec5 complaints the week of my delivery, even breaking a sectional in half. I wouldn't give then any star. NOT deserving. Please do your homework, investigate, get reviews, ask around before using any company.

Very unprofessional. This company excepts jobs to deliver items, but does not have the manpower to actually complete the delivery. My couches were supposed to be delivered three days ago. And every day they keep rescheduling because they don’t have enough people to deliver. Why do you take our money? If you don’t have the manpower to deliver. I still have not received my couches.